Platform Engineer

LanceSoft, Inc.; Montreal (administrative region); On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading technology firm in Montreal is seeking an experienced engineer to join the Observability team. This role focuses on developing and modernizing platforms for cloud-native applications, integrating solutions for telemetry collection, and collaborating with various teams to ensure best practices in monitoring and observability. The ideal candidate should have substantial experience with public cloud providers, observability tools, and container technologies. Candidates must also have strong communication skills and the ability to work in a collaborative environment.

Qualifications

• 5+ years of experience in Observability, Logging, and Monitoring in enterprise environments.
• Hands-on experience with observability tools such as Grafana, Prometheus, and Datadog.
• Experience working with container technologies and orchestration platforms.

Responsibilities

• Develop and modernize Observability platforms for cloud-native applications.
• Design, integrate, and maintain solutions for telemetry collection.
• Collaborate with software developers and security teams.

Skills

Experience with public cloud providers (AWS, Azure, Google)

Observability, Logging, and Monitoring experience

Observability tools (Grafana, Prometheus, etc.)

Container technologies (Docker, Kubernetes)

Configuring dashboards and alerts

Monitoring applications in cloud environments

Integrating tools with CI/CD pipelines

Communication and problem-solving

Linux operating systems and databases

Understanding of service delivery components

Job description

We are seeking an experienced and motivated engineer to join the Observability fleet which focuses on delivering tools in private and public cloud environments. The role focuses on developing and modernizing Observability platforms for cloud-native and hybrid applications. This role involves designing, integrating, and maintaining solutions for collecting, transporting, and visualizing telemetry (tracing, metrics, and logging) to improve the reliability and uptime of our applications. You will closely collaborate with software developers, SRE, infrastructure, and security teams to drive automation and implement best-in-class observability solutions supporting both development and operations in a hybrid cloud environment.

Required Skills

• Experience with any one of the public cloud providers (AWS, Azure, Google)
• At least 5 years of relevant experience in Observability, Logging, and Monitoring in enterprise environments.
• Hands‑on experience with observability tools such as Grafana, Prometheus, Loki, Cortex, Tempo, ElasticSearch, Datadog, Splunk, or equivalents.
• Experience working with container technologies (Docker, Kubernetes) and orchestration platforms (GKE or similar).
• Proficiency in setting up and configuring dashboards, alerts, and alarms on telemetry data.
• Skilled in configuring and establishing monitoring for applications deployed in public cloud environments.
• Experience in integrating observability tools with CI/CD pipelines and automating through scripting (Python, Bash, JSON, YAML, Terraform or similar).
• Excellent communication, presentation, and problem‑solving skills.
• Proficiency with Linux operating systems and databases (MySQL, DB2, MSSQL, or similar).
• Solid understanding of how enterprise service delivery components interact (web servers, application servers, databases, web services, storage, security)
• Open to work in on call rotation (+- every 6 weeks)

Nice to have

• Experience with application instrumentation for distributed tracing, metric and log collection.
• Experience with Go programming language is a plus.
• Experience with DevOps tooling and automation.
• Prior experience with Application Performance Management (APM) solutions.
• Experience integrating end‑user applications with monitoring and APM tools.
• Understanding of enterprise-architecture concepts: 3-tier architecture, high‑availability/disaster recovery, active‑active data centers, etc.
• Familiarity with networking concepts and protocols (OSI model, TCP/IP, HTTP, firewalls, load balancers).