Nursing Unit Assistant & Switchboard Operator - SPH Emergency

Vancouver Island Health Authority; Victoria; On-site; CAD 45,000 - 60,000; Full time

Job summary

Vancouver Island Health Authority is seeking a Nursing Unit Assistant & Switchboard Operator in Victoria, Canada. The successful candidate will handle clerical functions related to patient documentation, ensuring effective communication and handling of calls. Qualifications include Grade 12 education and completion of a Nursing Unit Clerk program, with a focus on effective interpersonal skills. The role combines responsibilities alongside the Nurse Manager to support patient care. Join our team in a supportive environment dedicated to health services.

Qualifications

• Grade 12 education required.
• Completion of recognized Nursing Unit Clerk program.
• One year's recent related experience, or equivalent.

Responsibilities

• Perform various clerical functions related to patient documentation.
• Receive and forward non auto-attendant telephone calls.

Skills

Effective communication

Interpersonal skills

Physical ability for duties

Keyboarding at 50 wpm

Organizational skills

Operating related equipment

Using computer software applications

Education

Grade 12

Medical terminology

Nursing Unit Clerk program

Job description

Nursing Unit Assistant & Switchboard Operator - SPH Emergency - (227355)

Reporting to the Nurse manager, performs a variety of clerical functions related to patient documentation, including computerized admission, in accordance with established guidelines, policies and procedures. Responsible for receiving and forwarding all non auto‑attendant telephone calls in the absence of the switchboard/receptionist.

QUALIFICATIONS:

Education, Training And Experience

Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience, or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 50 wpm.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.