Admitting - Switchboard Clerk

Vancouver Island Health Authority; Duncan; On-site; CAD 33,000 - 47,000; Part time

Job summary

The Vancouver Island Health Authority is hiring an Admitting - Switchboard Clerk for a casual, multi-site role in British Columbia. The position handles admitting, switchboard, cashier and reception duties across sites and requires working with a variety of computerized systems.

Qualifications include Grade 12 and two years' related experience; strong keyboarding (45 wpm), medical terminology knowledge, equipment operation, and excellent communication skills. Physical capability is required.

Qualifications

• Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
• Keyboarding at 45 wpm; knowledge of medical terminology; operate related equipment.
• Communicate effectively, both verbally and in writing; deal with others effectively.
• Physically capable of performing duties.

Responsibilities

• Admitting, switchboard, cashier and reception duties across a multi-site operation.
• Utilize a variety of computerized systems and applications.
• Support patient safety and customer service across sites.

Skills

Keyboarding (45 wpm)

Medical terminology

Equipment operation

Verbal and written communication

Interpersonal skills

Physical stamina

Education

Grade 12

Job description

Admitting - Switchboard Clerk - (234404)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0600-1400, 0700-1500, 0900-1700, 1500-2300, 1500-2000, 2300-0700

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$29.24 - $29.24

Paid FTE

N/A

Worked BI-WEEKLY HOURS

N/A

Planned Start Date

Sep. 21 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Utilizing a variety of computerized systems and applications for a multi-site operation, the Admitting-Switchboard Clerk performs admitting, switchboard, cashier and reception duties as well as a variety of clerical duties.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Keyboard at 45 wpm
• Knowledge of medical terminology
• Operate related equipment
• Communicate effectively, both verbally and in writing
• Deal with others effectively
• Physically carry out the duties of the position