Nike - BOH Lead - Market Mall

RETAILORS; Calgary; Presencial; CAD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Amazing Nike gear discount

Career growth with luxury athleticwear

Positive and supportive team

Descripción de la vacante

Retailors Sports Inc. is seeking a Store Lead/Director to drive sales and lead a team at Nike-retail locations in Canada. You will leverage product knowledge and customer service excellence to connect customers with the right Nike gear while ensuring smooth operations.

The role requires leadership experience, retail know-how, and flexibility to work evenings, weekends, and holidays. You will report to the store leadership and collaborate with Visual teams in a fast-paced environment.

Formación

• High school diploma or equivalent required.
• Experience: 2 years in retail; 1+ years in leadership preferred.
• Cash handling experience required.
• Basic computer skills including MS Office.

Responsabilidades

• Utilize exceptional customer service skills to connect customers with the right product and drive sales.
• Maintain knowledge of store departments and perform activities of associates, including complex transactions.
• Provide expertise in Shipping/Receiving, Cashier duties, and visual merchandising.
• Set priorities for employees to meet daily deadlines and develop plans for short-term objectives.
• Support brand plans and participate in initiatives and programs.
• Prepare statistical and narrative reports of store activities.
• Communicate with Visual team and oversee site maintenance.

Conocimientos

Customer service

Sales techniques

Product knowledge

Leadership

Cash handling

Scheduling & planning

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Who are we?

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the company.

Are you Ready?

As a Lead, working for Retailors Sports Inc. - the official operating partner of Nike in Canada.

What You Will Do

• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
• Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations.
• Provide expertise in one or more areas or functions Shipping and Receiving, Cashier duties, and visual merchandise.
• Setting priorities for employees to meet daily deadlines; developing plans to meet short-term objectives
• Performing work in support of brand plans; demonstrates link between daily work and company mission; participates in initiatives, and programs
• Preparing statistical and narrative reports of store activities
• Communicating with Visual team and/or oversee physical site maintenance

What We Would Love To See

• High school diploma or equivalent
• 2 years retail experience.
• 1 + years leadership experience
• Cash handling experience
• Basic computer skills, including Microsoft Office knowledge.
• Must be able to work evenings, weekends and holidays as needed.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.

What You Will Get

• Amazing discount on Nike gear
• Opportunity to learn and grow your career with an outstanding luxury athletic wear brand
• Positive and supportive team environment

Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted