Nike - BOH Lead - Guildford

Retailors NA Limited Partnership; Surrey; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Nike gear discount

Career growth opportunities

Supportive team environment

Job summary

Retailors NA Limited Partnership, the official operating partner of Nike in Canada, is seeking a Store Director in the Surrey area. This leadership role focuses on driving sales through exceptional customer service, merchandising, and efficient store operations.

You will oversee daily store activities, manage a team, and ensure alignment with Nike partnerships and brand standards. Strong leadership, retail experience, and flexibility to work evenings and weekends are essential.

Qualifications

• 2 years retail experience.
• 1+ years leadership experience.
• High school diploma or equivalent.
• Cash handling experience.
• Basic computer skills (MS Office).
• Able to work evenings, weekends and holidays.
• Physical requirements include twisting, bending, squatting, reaching, climbing a ladder and standing for extended periods.

Responsibilities

• Drive sales through exceptional service.
• Oversee complex transactions and customer service.
• Provide expertise in shipping, cashier duties, and visual merchandising.
• Set priorities for employees to meet daily deadlines; develop plans to meet short-term objectives.
• Perform work in support of brand plans; participate in initiatives and programs.
• Prepare statistical and narrative reports of store activities.
• Communicate with Visual team and oversee site maintenance.

Skills

Retail experience

Leadership

Cash handling

MS Office

Communication

Physical stamina

Education

High school diploma

Tools

Microsoft Office

Job description

Who are we?

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the company.

Are you Ready?

As a Lead, working for Retailors Sports Inc. - the official operating partner of Nikein Canada.

What You will do:

• Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
• Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations.
• Provide expertise in one or more areas or functions Shipping and Receiving, Cashier duties, and visual merchandise.
• Setting priorities for employees to meet daily deadlines; developing plans to meet short-term objectives
• Performing work in support of brand plans; demonstrates link between daily work and company mission; participates in initiatives, and programs
• Preparing statistical and narrative reports of store activities
• Communicating with Visual team and/or oversee physical site maintenance

What we would love to see:

• High school diploma or equivalent
• 2 years retail experience.
• 1 + years leadership experience
• Cash handling experience
• Basic computer skills, including Microsoft Office knowledge.
• Must be able to work evenings, weekends and holidays as needed.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.

What you will get:

• Amazing discount on Nike gear
• Opportunity to learn and grow your career with an outstanding luxury athletic wear brand
• Positiveand supportive team environment

Pay range: $20.75
This is a vacant position.

Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted