Night Shift Logistics Dispatcher – Freight Routing

The Erb Group; Vaudreuil-Dorion; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance and benefits from day

Disability insurance

EFAP

Massage therapy benefits

RRSP/ TFSA with company match

Profit sharing

Uniform allowance

Discounts

Educational assistance

Community involvement

Employee events

Job summary

The Erb Group is seeking a Night Dispatcher to coordinate and manage the movement of freight across multiple terminals. You will schedule and dispatch linehaul drivers, ensuring timely, safe transportation and top-tier customer service while collaborating with drivers and operations teams.

Experience with Erb systems (AS400), strong computer skills, and the ability to adapt in a busy environment are essential. Overtime and flexible shifts may be required.

Qualifications

• Experience with Erb systems including AS400.
• Dispatcher experience is considered an asset.
• Proficient in keyboarding and MS Office.
• Detail-oriented with deadlines in a busy environment.
• Strong verbal and written communication.
• Ability to adapt to change and decide effectively.
• Strong time management and organization.
• Ability to work independently and in a team.

Responsibilities

• Distribute load assignments to Linehaul Drivers.
• Move/Monitor drivers within computer dispatch system.
• Collaborate with Terminal Operations to ensure timely departures of freight.
• Assess and prioritize freight movement to meet deadlines and operational goals.
• Assist the Local Operations team with manifesting loads accurately and efficiently.
• Identify opportunities to optimize departure times and improve load factors, and communicate these insights to the Linehaul dispatch team.
• Coordinate efforts with the dock, data entry teams, drivers, and other dispatch groups to manage load reductions and arrange for outside power when necessary.
• Monitor scheduled departures and driver wait times, providing regular reports on performance and identifying areas for improvement.
• Monitor Cargo Watch and alert drivers/arrange service etc for mechanical breakdowns.
• Communicate load information to drivers, receive calls and respond to drivers dispatch messages.
• Receive emails and accept loads as required.
• Must be capable of entering loads in Erb system if Customer Service is not available.
• Responsible to update client websites as required.
• Responsible to understand, monitor and communicate delays/issues according to the established SOP’s per client requirements.
• Maintain a high level of customer service and professionalism when interacting with drivers, colleagues, and other stakeholders.
• Responsible to adjust driver assignments when capacity has changed in conjunction with other dispatch groups.
• Responsible for end of shift communication to ensure a smooth cross-over.
• Responsible to keep manager informed regarding progression of business and complete reports requested from manager.
• All other duties as required.

Skills

AS400

Dispatcher experience

MS Office

Attention to detail

Time management

Teamwork

Tools

AS400

MS Office

Job description

The Erb Group is seeking a Night Dispatcher to coordinate and manage the movement of freight across multiple terminals. You will schedule and dispatch linehaul drivers, ensuring timely, safe transportation and top-tier customer service while collaborating with drivers and operations teams.

Experience with Erb systems (AS400), strong computer skills, and the ability to adapt in a busy environment are essential. Overtime and flexible shifts may be required.