Fleet Dispatch Planner: Optimize Routes & Efficiency

The Erb Group; Baden; On-site; CAD 52,000 - 72,000; Full time

Job summary

The Erb Group is seeking a Fleet Planner/Dispatcher to manage a growing driver and vehicle fleet in Ontario. You will plan routes 48–72 hours ahead and communicate continuously with drivers to ensure on-time arrivals and high service levels.

You will work closely with the Fleet Manager and intercompany teams to cover vacations and shifts, optimize equipment utilization, and respond quickly to service issues.

Qualifications

• Minimum 3 years’ experience as a dispatcher in transportation.
• Strong leadership and customer service abilities.
• Proficient in Excel and routing software; able to analyze data to improve routing.

Responsibilities

• Plan trucks and drivers 48–72 hours in advance and communicate with the team.
• Review fleet staffing to maximize efficiency of personnel and equipment.
• Liaise with other locations to improve utilization of equipment.
• Support vacation and shift coverage with Fleet Manager and intercompany staff.
• Coordinate with departments from freight booking to final delivery.
• Respond to service queries from employees and customers.
• Establish routing per contract requirements and adjust as needed.
• Coordinate with Freight Specialists to reduce empty miles and improve rate per mile.
• Prepare daily, weekly, and monthly dashboard reports (miles, rate per mile, etc.).
• Other duties as assigned; rotating third Friday afternoons.

Skills

Leadership

Customer service

Problem solving

Communication skills

MS Office (Excel)

Routing software knowledge

Flexibility

Tools

Routing software

MS Office

Job description

The Erb Group is seeking a Fleet Planner/Dispatcher to manage a growing driver and vehicle fleet in Ontario. You will plan routes 48–72 hours ahead and communicate continuously with drivers to ensure on-time arrivals and high service levels.

You will work closely with the Fleet Manager and intercompany teams to cover vacations and shifts, optimize equipment utilization, and respond quickly to service issues.