Night Front Desk & Guest Services Specialist

The Wellesley of Victoria; Victoria; On-site; CAD 25,000 - 33,000; Part time

Job summary

The Wellesley of Victoria in Victoria, BC is seeking a casual Night Front Desk Receptionist to support reception and office procedures during the night shift. Reporting to the General Manager, you will handle confidential matters and contribute to smooth facility operations.

Responsibilities include answering calls, greeting tenants and guests, maintaining records, and assisting with resident billing and meal ticket reservations as needed. A professional, patient demeanor is essential.

Qualifications

• Minimum Grade 12; post-secondary preferred.
• Typing speed of at least 50 wpm.
• First Aid with CPR.
• Minimum two years’ experience in a confidential office administrative position.
• Vulnerable sector Criminal Record Check required.

Responsibilities

• In all aspects of the ‘job summary’ stated above, produces and is entrusted with confidential matters of the facility.
• Organizes and maintains the functions of the reception desk.
• Answers, writes, transfers all telephone calls in a pleasant, friendly, and helpful manner; ensure a return call if the caller is not available.
• Greets and communicates in a courteous, professional manner with tenants, guests, staff, volunteers, and visitors.
• Follows policies and procedures of the facility.
• Maintains all records, up-to-date filing systems in conjunction with the Business Service Manager per company policies.

Skills

Typing 50 wpm

English communication skills

Education

Grade 12 or equivalent

Post-secondary preferred

Job description

The Wellesley of Victoria in Victoria, BC is seeking a casual Night Front Desk Receptionist to support reception and office procedures during the night shift. Reporting to the General Manager, you will handle confidential matters and contribute to smooth facility operations.

Responsibilities include answering calls, greeting tenants and guests, maintaining records, and assisting with resident billing and meal ticket reservations as needed. A professional, patient demeanor is essential.