Night Auditor - Moxy Ottawa Downtown

Gexel Telecom International Inc.; Ottawa; On-site; CAD 42,000 - 52,000; Full time

Job summary

Moxy Ottawa Downtown is seeking a Night Auditor—sharp, detail-focused, and ready to own the overnight shift with confidence and personality. You’ll keep the front desk orderly, assist guests during check-in/out, and handle nightly inquiries. You’ll balance revenue, reconcile transactions, and prepare daily financial reports.

Proficiency with Opera, Fosse, Marriott GXP, and MS Office is a plus. A high school diploma and prior front desk or accounting experience are preferred; bilingual

Qualifications

• High school diploma or equivalent required.
• Previous hotel front desk or accounting experience preferred.
• Strong understanding of financial procedures and basic accounting.
• Proficiency with hotel management software (Opera, Fosse, Marriott GXP) and MS Office.

Responsibilities

• Maintain the front desk area clean, organized, and ready for the day team.
• Serve as the main point of contact for overnight guests handling check-ins and check-outs.
• Balance revenue and prepare end-of-day financial reports.
• Reconcile credit card transactions and ensure accurate billing.
• Provide shift handovers and maintain guest privacy and security.

Skills

Hotel front desk experience

Accounting experience

Financial procedures

Independent overnight work

Guest service mindset

Bilingual English/French

Education

High school diploma or equivalent

Tools

Opera

Fosse

Marriott GXP

MS Office

Job description

RIMAP Hospitality, founded in 2007, is one of Montreal's largest hotel operators. We proudly manage internationally recognized brands such as Marriott, Hilton, and IHG. Our growth comes from passion, creativity, and the drive to deliver experiences that energize both guests and crew.

At Moxy Hotels, we're anything but ordinary. We're bold, spirited, and never boring—mixing style with a playful twist and an attitude that says \"yes\" to good vibes. At Moxy Ottawa Downtown, our goal is to keep the energy high 24/7. We make fun functional, and we want our crew members to do the same. We're on the hunt for a Night Auditor—someone sharp, detail-focused, and ready to own the overnight shift with confidence and personality.

If you thrive in a quieter environment while keeping operations tight, love problem-solving, and take pride in supporting the team from behind the scenes, you'll fit right into Moxy.

GENERAL SUMMARY

The Night Auditor is the hotel's quiet leader during overnight hours—keeping the property running smoothly, guests comfortable, and the books balanced. You'll handle financial reconciliation, provide guest support, manage security, and set up the hotel for success the next day. You're essential to maintaining Moxy's standards around the clock, even when most guests are sleeping.

WHO YOU ARE

Experience

• High school diploma or equivalent required.
• Previous hotel front desk or accounting experience is preferred.
• Strong understanding of financial procedures and basic accounting principles.
• Proficiency with hotel management software (e.g., Opera, Fosse, Marriott GXP) and Microsoft Office Suite.
• Comfortable working independently with minimal supervision during overnight hours.

Preferred Extras

• Overnight warrior—ready to work graveyard shifts, weekends, and holidays.
• Sharp problem-solver and detail-oriented.
• Strong communicator with a guest-focused mindset.
• Bilingual (English/French) an asset.
• Familiarity with Marriott systems and procedures.

Physical Requirements

• Comfortable standing and moving for long periods (up to 8 hours/shift).
• Able to lift/carry up to 20 lbs occasionally.
• Manual dexterity to operate front desk and office equipment.
• Strong visual acuity and focus for extended periods.

WHAT YOU'LL DO

Keep It Fresh

• Maintain the front desk area—clean, organized, and ready for the day team.
• Prepare and set up breakfast areas and morning services.
• Manage phone calls, emails, and reservations during nighttime hours with professionalism.

Support the Crew

• Serve as the main point of contact for guests during overnight hours—check-ins, check-outs, and requests.
• Provide detailed information about hotel amenities, local attractions, and transportation.
• Assist with basic housekeeping tasks to keep the lobby welcoming and fresh.

Delight the Guests

• Employ the LEARN approach when resolving guest concerns—always with calm, confident flair.
• Address issues promptly and ensure guests have a pleasant, peaceful stay.
• Jump in where needed to support the overnight guest experience.

Own the Numbers

• Perform end-of-day procedures—balance room revenue, F&B revenue, and cashier reports like a pro.
• Reconcile credit card transactions, process payments, and ensure accurate billing.
• Prepare and distribute daily financial reports to management.
• Maintain confidentiality of guest information and financial data.

Shine Behind the Scenes

• Monitor hotel security systems and conduct regular property walks.
• Ensure a safe environment for guests and staff overnight.
• Follow all safety protocols and report any hazards or incidents to management.
• Provide a thorough shift handover to the morning team—highlighting significant occurrences and pending tasks.

Be the Moxy

• Bring calm focus and genuine personality to the overnight shift.
• Own your zone—keep operations tight and the vibe steady.
• Collaborate with housekeeping and maintenance to resolve issues swiftly.
• Participate in training and staff meetings to stay sharp on hotel policies.

WHY YOU'LL LOVE IT HERE

• A workplace that values your attention to detail and problem-solving skills.
• Marriott perks, discounts, and membership benefits.
• A fresh, high-energy brand where every shift—including nights—feels meaningful.
• Real opportunities to grow within RIMAP Hospitality.
• The satisfaction of knowing you keep the entire hotel running smoothly.

At Moxy Ottawa Downtown, the night audit isn't thankless—it's essential. If you're all about precision, responsibility, and keeping things running like clockwork, you're Moxy material.

* Our organization is an employer aware of professional fairness and committed to recruiting a diverse workforce and maintaining an inclusive culture. The use of the masculine is used for the purpose of lightening the text. We do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other basis protected by provincial or federal laws.