Network Support Analyst

Charter Telecom Inc.; Regina; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading IT solutions provider in Canada is seeking two experienced Network Support Analysts to join their team. The role involves installing, configuring, and supporting Cisco network devices and ensuring network security. Candidates should have substantial experience with network protocols and tools. This position is onsite in Regina, SK, with a term of ten months and a strong possibility of extension.

Qualifications

• 5+ years of experience with Cisco routers, switches, firewalls, and wireless.
• Experience supporting Azure Firewall and Load Balancer.
• Excellent written and verbal communication skills in English.

Responsibilities

• Install, configure, and support Cisco routers and switches.
• Troubleshoot network issues and resolve connectivity problems.
• Plan and execute Network Disaster Recovery tests.

Skills

Cisco routers

network security

communication

Education

CCNA

CCNP

Tools

SolarWinds

NetFlow Analyzer

Job description

Position Title

Network Support Analyst

Location

Regina, SK

Overview

Charter is currently seeking two (2) experienced Network Support Analysts to join our team starting June 2025. The ideal candidate will have 5+ years of experience installing, configuring, and supporting Cisco routers, switches, firewalls, and wireless in a site/plant LAN/WAN infrastructure. Previous experience supporting Azure Firewall and Load Balancer is a strong asset. Experience configuring network protocols, managing network security, and collaborating with third-party vendors on network activities would be highly valuable. Location: Regina, SK (Onsite). Term: Ten (10) Months. Strong possibility of extension.

Qualifications and Experience

• 5+ years of experience installing, configuring, and supporting Cisco routers, switches, firewalls, and wireless in a site/plant LAN/WAN infrastructure.
• Experience supporting Azure Firewall and Load Balancer is a strong asset.
• Experience monitoring networks utilizing tools such as SolarWinds, NetFlow Analyzer.
• Experience supporting Cisco/Tandberg video conferencing equipment.
• Experience providing VOIP network telephony support.
• Experience configuring networking protocols such as SNMP, RMON, ICMP, DNS, IDS/IPS.
• Experience implementing network security and access control practices, including firewall rules and intrusion detection for LAN/WAN services.
• Experience troubleshooting network issues and resolving connectivity problems.
• Experience planning and executing Network Disaster Recovery tests.
• Active industry certifications such as CCNA, CCNP are considered assets.
• Excellent written and verbal communication skills in English are required.
• Must be authorized to work in Canada.

Note

Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.

Our Company

Charter is an award-winning IT solutions and managed services provider founded in 1997 in Victoria, BC, Canada. With offices nationwide, we offer innovative IT solutions, managed services, project delivery, and consulting. Our mission is to align people, processes, and technologies to enhance communication, boost performance, and modernize businesses. Using a business architecture methodology and human-centered design, we drive successful digital transformations, unlock new opportunities, and promote growth. We empower our clients to focus on core operations with our comprehensive support.

Let Charter drive your business outcomes forward, together.