Network Support Analyst

Arctiq: Intelligent Architecture; Regina; On-site; CAD 60,000 - 90,000; Full time

Job summary

A forward-thinking company is seeking a Network Support Analyst for a temporary contract role. The ideal candidate will possess hands-on experience with Cisco network hardware and be proficient in managing networking components within Microsoft Azure. This critical position involves maintaining secure and high-performing network infrastructure across hybrid environments. You will be responsible for configuring and troubleshooting network hardware, optimizing Azure networking services, and collaborating with various teams to implement effective network solutions. If you thrive in dynamic environments and have a passion for network security, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in network support or administration.
• Strong knowledge of Cisco networking hardware and configurations.

Responsibilities

• Configure and troubleshoot Cisco network hardware including switches and routers.
• Manage Microsoft Azure networking components including firewalls and load balancers.

Skills

Cisco Networking Hardware

Microsoft Azure Networking Services

Network Monitoring Tools

Troubleshooting Skills

Analytical Skills

Communication Skills

Education

CCNA Certification

Microsoft Certified: Azure Network Engineer Associate

Tools

SolarWinds

PRTG

Azure Monitor

PowerShell

Terraform

Job description

Company Overview

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview

We have a temporary opening (10 months contract) for a Network Support Analyst to work for one of our clients (subcontracting opportunity). The ideal candidate will have hands-on experience with Cisco network hardware and be proficient in managing networking components within Microsoft Azure, including firewalls, load balancers, and virtual networks. This role is critical to maintaining secure, scalable, and high-performing network infrastructure across hybrid environments.

Key Responsibilities

• Configure, administer, and troubleshoot Cisco network hardware including switches, routers, and firewalls.
• Manage and optimize Microsoft Azure networking components including firewalls, load balancers, NSGs, VNets, and ExpressRoute.
• Monitor network performance and ensure system availability and reliability.
• Perform regular network maintenance and upgrades, including service packs, patches, hot fixes, and security configurations.
• Provide Tier 2/3 support for network-related issues and escalate when necessary.
• Collaborate with security, cloud, and infrastructure teams to design and implement network solutions.
• Maintain detailed documentation of network configurations, procedures, and changes.
• Support business continuity and disaster recovery efforts involving networking infrastructure.
• Ensure compliance with internal policies and external regulations related to network security and operations.
  
  

Qualifications

• 3+ years of experience in network support or administration.
• Strong knowledge of Cisco networking hardware, configurations, and protocols (CCNA or higher certification preferred).
• Experience with Microsoft Azure networking services (firewalls, load balancers, virtual networks, and VPNs).
• Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Azure Monitor).
• Understanding of security best practices in cloud and on-premise environments.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to manage multiple tasks and projects in a dynamic environment.
  
  

Preferred

• Microsoft Certified: Azure Network Engineer Associate or equivalent.
• Experience with hybrid cloud environments (on-prem to Azure).
• Knowledge of scripting or automation tools (PowerShell, Terraform, etc.) is a plus.
  
  

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

Thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.