OpenText Developer and Support Analyst

Global Technical Talent; Regina; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company is seeking an experienced OpenText Developer and Support Analyst in Regina. This role involves supporting and enhancing enterprise content management solutions, providing critical break/fix support, and developing new solutions using OpenText technologies. The ideal candidate will have a strong technical foundation and hands-on experience with OpenText. Join a dynamic team focused on continuous improvement and innovation.

Qualifications

• Minimum 5 years' experience in system administration and OpenText development.
• Experience with Java or .NET development and PowerShell scripting.

Responsibilities

• Provide break/fix support and troubleshooting for OpenText applications.
• Design, develop, and maintain OpenText applications and workflows.
• Collaborate with stakeholders to gather requirements and design solutions.

Skills

Analytical Skills

Problem Solving

Communication

Education

Bachelor's degree in Computer Science

Tools

PowerShell

HTML5

CSS3

JavaScript

SQL

Job description

Job Title: OpenText Developer and Support Analyst
Location: Regina, SK
Position Type: Contract
Department: Business Solutions
Work Type: Onsite

Position Overview:

• We are seeking an experienced OpenText Developer and Support Analyst to support, enhance, and maintain our enterprise content management solutions using the OpenText platform.
• This role is critical for delivering break/fix support, performing system administration, handling upgrades and patches, and developing new solutions leveraging OpenText Content Server and Process Automation/AppWorks.
• The ideal candidate will bring a strong technical foundation, hands-on experience with OpenText technologies, and a proactive approach to issue resolution, continuous improvement, and documentation.

Key Responsibilities:

• Provide break/fix support and troubleshooting for OpenText applications (Content Server, Extended ECM, AppWorks, Records Management, Archive Center, etc.).
• Install, configure, upgrade, and patch OpenText software across multiple environments.
• Administer and maintain OpenText Content Server, AppWorks, and related modules.
• Design, develop, and maintain OpenText applications, templates, forms, reports, and workflows.
• Analyze and resolve technical issues, identifying root causes and implementing long-term solutions.
• Collaborate with business stakeholders to gather requirements and contribute to solution design.
• Develop and maintain automation scripts (e.g., PowerShell) and ensure system reliability.
• Participate in full software development lifecycle activities: requirements gathering, design, build, test, deploy, and maintain.
• Create and maintain technical documentation including deployment guides, upgrade plans, and disaster recovery procedures.
• Provide support for other OpenText integrations and third-party tools (e.g., Knowledgemill, GCI PowerTools, Invoice Capture Center).
• Monitor system performance and health, escalate issues proactively, and follow best practices in system administration and software development.

Required Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline (or equivalent experience).
• Minimum 5 years' experience in:
• System administration within an enterprise IT environment.
• OpenText Content Server development using OScript, REST APIs, Web Reports, Forms, Workflows, ActiveView, and Templates.
• Designing and developing low-code BPM solutions on AppWorks using entities, lifecycles, connectors, and process models.
• Java or .NET development, including strong object-oriented programming skills.
• PowerShell scripting, HTML5, CSS3, JavaScript (jQuery), XML, and SQL.
• Managing and configuring web/application servers (IIS, Apache Tomcat/TomEE).
• Microsoft Azure (VMs, Storage, PostgreSQL Flexible Server).

Certifications (preferred or required):

• OpenText Content Server Administrator Certification
• OpenText AppWorks Platform Developer & Administrator Certification
• OpenText Content Server Developer Certification
• OpenText Archive Center Administrator Certification
• OpenText Extended ECM for SAP / Microsoft Office 365 Certifications
• Microsoft Certified: Information Protection and Compliance Administrator Associate
• Microsoft Applied Skills Certifications in Data Protection and Threat Defense

Preferred Skills & Experience:

• Experience supporting OpenText add-on products: OTDS, Magellan BI & Reporting, Text Mining/Auto-Classification.
• Experience with Knowledgemill for Email Management and GCI PowerTools for Documents.
• Familiarity with Invoice Capture Center, Enterprise Scan, and Vendor Invoice Management.
• Experience with Agile methodologies and DevOps practices.
• Strong knowledge of data modeling, data analysis, and best practices in testing and quality assurance.
• Experience writing comprehensive technical documentation and knowledge base articles.
• Familiarity with SAN/NAS storage systems and related disaster recovery practices.

Soft Skills:

• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities, meet deadlines, and work effectively both independently and in a team environment.
• Eagerness to learn new technologies and proactively improve systems and processes.

About The Company:

• Innovative medical technology company empowering healthier lives. Focuses on women's health and well-being. Offers products to detect, diagnose, and treat illnesses earlier. Driven by talented employees and a commitment to science-based solutions.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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