National Account Manager

ITW; Markham; On-site; CAD 90,000 - 100,000; Full time

Job summary

ITW in Markham is seeking a National Account Manager to develop and manage relationships with national accounts, lead a sales support team, and drive sales initiatives. You will align with Marketing and Sales plans, coordinate with stakeholders for timely orders, and coach staff to achieve quotas.

Strong interpersonal skills and travel up to 20% are required. The role emphasizes strategic thinking, customer service, and effective communication across channels, with a base salary in a competitive

Qualifications

• Post Secondary education in Business, Marketing, or related field.
• 5+ years sales experience, preferably in the building components industry.
• At least 1 year of experience managing sales team members or a sales agency.
• Ability to travel nationally and locally approximately 20% of the time.
• Strong interpersonal skills and ability to supervise sales staff and develop customer relationships.
• Demonstrated ability to develop and implement sales strategy.
• Proficiency with Outlook, Excel, Word and PowerPoint.

Responsibilities

• Develop and maintain relationships with new and existing National Accounts.
• Manage and develop a team of Territory Sales Support and evaluate their performance to meet initiatives and quota.
• Collaborate with other National Account Managers to ensure channel synergy.
• Develop and execute strategies aligned with Marketing and Sales plans.
• Coordinate with stakeholders to ensure timely order receipt and fulfillment.
• Lead, coach and motivate the team to achieve initiatives and quota.
• Prepare sales reports using POS data effectively.
• Manage and negotiate customer rebate agreements.
• Ensure all business is conducted safely and ethically.
• Perform other duties as required.

Skills

Sales leadership

Customer relationships

Interpersonal skills

Strategic thinking

Communication

Team coaching

Education

Post Secondary education in Business, Marketing, or related field

Tools

Outlook

Excel

Word

PowerPoint

Job description

Job Description:

Key Responsibilities:

• Develop and maintain relationships with new and existing National Accounts.

• Manage and develop a team of Territory Sales Support and evaluate their performance to ensure they are meeting initiatives and quota

• Work effectively and strategically with other National Account Manager to ensure synergy across channels

• Develop and execute strategies aligned with Marketing and Sales Annual Plan and Long-Range Planning

• Coordinate with various internal and external stakeholders to ensure that orders are being received and fulfilled in a timely manner

• Lead, coaches and motivate the team to achieve initiatives and quota

• Prepare sales reports and use sales and POS data effectively

• Manage and negotiate customer rebate agreements

• Ensure that all business is conducted in a safe and ethical manner

• Perform other duties as required

Requirements:

• Post Secondary education in Business, Marketing, or related field

• 5+ years sales experience, preferably in the building components industry

• At least 1 year of experience managing sales team members or a sales agency

• Ability to maintain a positive disposition and work in a fast-paced environment

• Must possess strong interpersonal skills and possess the ability to develop working relationships with customers as well as effectively supervising sales staff

• Demonstrated ability to effectively manage relationships with large clients while providing excellent customer service

• Demonstrated experience with developing and implementing sales strategy.

• Working knowledge of office machinery, computers, and business and word processing software including Outlook, Excel, Word and Power Point.

• Ability to travel nationally and locally approximately 20% of the time

Required Competencies and Demonstrated Experience:

Customer Service Oriented: Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty

Organizational Talent Development: Attracts, develops and retains talented individuals; creates a learning environment that ensures team members realize and achieve their highest potential

Strategic Ability: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective and is future-oriented

Effective Communication: Clearly conveys information and ideas through a variety of media to internal and external individuals or groups in a manner that engages the audience and helps them understand and retain the message

Compensation Information:

$90,000-$100,000 Base Salary with an additional Sales Incentive Plan and other benefits