National Account Manager - Canada

Dal-Tile Corp.; Vaughan; On-site; CAD 85,000 - 120,000; Full time

Job summary

Dal-Tile Corp. in Canada seeks a National Accounts Manager to serve as the primary contact for assigned national accounts, cultivating relationships, driving revenue growth, and ensuring client satisfaction.

You will manage account plans, conduct in-person or virtual sales calls, coordinate with cross-functional teams, and provide leadership with regular performance updates while aligning solutions to client objectives.

Qualifications

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4–6 years’ relevant experience or equivalent education and/or experience.
• 2+ years’ experience in account management or field sales preferred.

Responsibilities

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high-quality analysis consistently.
• Perform other duties as needed.

Skills

Negotiation

Contract management

Communication

Presentation skills

Multitasking

Discretion

Problem solving

Time management

Education

Bachelor’s degree in related field

Equivalent education and/or experience

Tools

Microsoft Office Suite

Job description

The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.

Duties and Responsibilities of the Position:

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high-quality analysis consistently.
• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 4-6 years’ relevant experience or equivalent education and/or experience.
• 2+ years’ experience in account management or field sales preferred.

Competencies:

• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Strong presentation skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information:

Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.