MUIR In Room Dining - IRD Server

Muir Hotel; Halifax; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Signing bonus

Shift premiums

Education reimbursement

Company scholarship program

Transit pass reimbursement (50%)

Gym access

Shoe allowance

Job summary

Muir Hotel on Halifax's waterfront seeks an In-Room Dining Server to deliver exceptional guest experiences. Locate in a fast-paced luxury hotel, coordinate with kitchen and front desk, and restock in-room bar areas while maintaining cleanliness and proper etiquette.

The role requires strong attention to detail, guest-focused service, and the ability to work days, nights, weekends, and holidays with scheduling flexibility. Serve Right certification is an asset.

Qualifications

• High School diploma or equivalent required.
• Serve Right certification an asset.
• Desire to provide the utmost guest service.
• Ability to carry food and beverage trays safely and professionally.

Responsibilities

• Prepare and set tables.
• Prepare and deliver amenities.
• Communicate additional meal requirements and allergies to the kitchen.
• Maintain cleanliness of work and guest areas by clearing and returning items.
• Report maintenance problems, safety hazards, accidents or injuries.
• Comply with hotel standards and grooming/uniform policies.
• Work days, nights, weekends and holidays with flexible scheduling.
• Coordinate with Kitchen and Front Office to ensure smooth service.

Skills

Guest service

Attention to detail

Communication skills

Physical stamina

Education

High School diploma or equivalent

Job description

Muir Hotel, 1709 Lower Water Street, Halifax, Nova Scotia, Canada

Job Description

Located in the absolute centre of downtown in the vibrant Halifax Waterfront, in the heart of the new Queen’s Marque district, Muir offers elevated hospitality inspired by the spirit, culture and natural beauty of Nova Scotia. In each of our departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want to join a team that shares this common goal, the Muir is presently seeking an In Room Dining Server.

What you will be doing:

Coordinating with the Kitchen and Front Office, the In-Room Dinning Server prepares orders, sets trays and maintains stock of in-room bar areas. The Server maintains cleanliness by clearing, collecting, and returning food and beverage items to proper areas. Restock bar items, cleaning as needed.

• Prepare and set tables
• Prepare and Deliver Amenities.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area
• Report any maintenance problems, safety hazards, accidents, or injuries
• Comply with all Hotel Standards and Procedures including grooming and uniform standards
• Actively promote a considerate work environment, which cares for guests and associates alike
• Ability to work days, nights, weekends, holidays with strong schedule flexibility to accommodate operational needs

What we are looking for

• High School diploma or equivalent and/or experience in a hotel or a related field
• Strong attention to detail, and ability to listen effectively is a must
• Serve Right Program certification an asset
• A sincere desire to provide the utmost in guest service
• Ability to carry food and beverage trays safely and professionally
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Physically able to stand for an entire shift

Your Team and working environment:

• Fast-paced new build luxury hotel
• Located in the heart of the vibrant Halifax Waterfront, minutes away from the Dartmouth ferry terminal
• A team of like-minded hospitality professionals that share a passion for service
• Back of house experience that puts employees first

Employee Benefits:

• Eligible for $500 signing bonus upon completion of probationary period.
• Eligible for shift premiums based on hotel capacity.
• Access to our employee development/education reimbursement program.
• Company scholarship program for employees and family members.
• One earned day off every two months based on attendance.
• 50% reimbursement of monthly transit pass.
• Access to our gym and fitness facilities.
• Shoe allowance of $100 per year.
• Uniform dry cleaning.
• Eligible for the annual company bonus program.
• Comprehensive Extended, Health, and Dental benefits.
• Opportunity to Participate in the Employer sponsored retirement savings program.
• Access to Marriott employee travel benefits.
• Access to Employee Assistance Program.
• Employee centric back of house experience.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

Muir Hotel, 1709 Lower Water Street, Halifax, Nova Scotia, Canada