Sales And Catering Coordinator

Barrington-Hotel; Halifax; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Gym access

Education reimbursement

Annual bonus

Retirement plan

Health benefits

Employee Assistance Program

Team-oriented culture

Restaurant discounts

Job summary

The Barrington Hotel in Downtown Halifax seeks a Sales & Catering Coordinator to support the sales team, manage inquiries, and coordinate group bookings for a seamless guest experience with a warm Maritime welcome.

You will prepare proposals and contracts, generate reports in Opera Cloud, and collaborate with Guest Services and Revenue teams to optimize room blocks, pricing, and service delivery while upholding confidentiality and high hospitality standards.

Qualifications

• Experience in administrative, sales support, or guest service role, ideally in hospitality.
• Previous experience managing group bookings, reservations, or sales processes in a hotel setting is highly desirable.
• Diploma in Tourism, Hospitality, or Business Administration considered an asset.
• Strong organizational, communication, and multitasking skills; high attention to detail.

Responsibilities

• Manage and track inquiries via telephone, email, and online channels with 24-hour turnaround.
• Assist Sales Managers in creating proposals, estimates, and contracts based on client needs.
• Support weekly/monthly sales and forecasting reports.
• Generate and distribute reports using Opera Cloud and other sales tools.
• Coordinate with Guest Services and Revenue Teams to communicate group activity.
• Oversee rooming lists, cut-off dates, and inventory updates; ensure timely follow-up.
• Negotiate with suppliers and clients for facilities and services for events.
• Ensure rate, deposit, and cancellation policies are clearly communicated to clients.

Skills

Attention to detail

Organizational skills

Communication

Multitasking

Microsoft Office

Opera Cloud

Hospitality awareness

Education

Diploma in Tourism, Hospitality, or Business Administration

Tools

Opera Cloud

Microsoft Office Suite

Job description

Innovated. Passionate. Detail-Oriented.

Located in the heart of Downtown Halifax, The Barrington Hotel is an ideal destination for no-hassle travelers seeking value, convenience, and a warm Maritime welcome. Whether guests are visiting for business or leisure, our central location, comfortable accommodations and friendly service come together to create an exceptional experience. Join our team and help us deliver genuine Halifax hospitality.

Reporting to the Sales Manager, the Sales & Catering Coordinator plays a key role in supporting the sales team by managing inquiries, coordinating group bookings, and ensuring a seamless experience for both internal teams and external clients. This position requires strong attention to detail, outstanding communication skills, and the ability to thrive in a fast-paced, guest-focused environment.

What you will be doing as a Sales & Catering Coordinator:

• Manage and track incoming telephone, email, and online sales inquiries; assign to Sales Managers within a 24-hour turnaround.
• Assist Sales Managers in creating customized proposals, estimates, and formal contracts based on client needs.
• Support the preparation of weekly and monthly sales and forecasting reports.
• Generate and distribute reports using Opera Cloud Sales and Catering and other sales tools.
• Promote awareness of the hotel brand both internally and externally.
• Act as a key point of contact for clients; respond to inquiries and manage client requests via phone and email.
• Manage group bookings including processing turnovers, maintaining blocks, billing, and VIP arrangements.
• Oversee rooming lists, cut-off dates, and inventory updates; ensure accurate and timely follow-up.
• Coordinate with Guest Services and Revenue Teams to communicate group activity and update group inventory daily.
• Support client site visits, including preparing guestrooms and event spaces.
• Ensure all rate, deposit, and cancellation policies are clearly communicated to clients.
• Maintain clean and professional appearance; always uphold confidentiality and company policies.
• Collaborate with front desk and other hotel departments to ensure outstanding guest service delivery.
• Participate in the development of pricing and promotional strategies
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
• Resolve customer complaints;
• Such other similar or related duties may be required from time to time.

The person we are looking for has:

• Experience in administrative, sales support, or guest service role, ideally in hospitality;
• Previous experience managing group bookings, reservations, or sales processes in a hotel setting is highly desirable;
• Diploma in Tourism, Hospitality, or Business Administration considered an asset;
• Strong organizational, communication, and multitasking skills; high attention to detail;
• Proficiency in Microsoft Office Suite; experience with Opera Cloud, is an asset;
• Comfortable learning and using multiple software systems and tools to manage data and communications;
• Strong customer service orientation with a confident and courteous demeanor;
• Ability to build rapport and maintain positive working relationships across departments;
• Proven time-management skills, ensuring deadlines and follow-ups are consistently met;
• Excellent verbal and written communication skills, with the ability to interact professionally with clients, colleagues, and stakeholders;
• Team player, proactive, professional demeanor, excellent problem-solving skills;
• Bilingual in English and French is considered an asset.

Why join us and what's in it for?

• Access to gym and fitness facilities
• Access to education reimbursement and scholarship programs (for employees and family members)
• Eligible for annual company bonus and referral programs
• Opportunity to participate in employer-sponsored retirement savings plan
• Comprehensive extended health, dental, and vision benefits
• Employee Assistance Program
• Be part of a high-performing team
• Supportive culture that values service, teamwork, and continuous learning
• Access to discounts to selected Restaurants at Freehand Hospitality

A member of The Armour Group Ltd, The Barrington Hotel is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!