MSP Sales Representative

OKTO Solutions; Trois-Rivières; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

No salary cap

Flexible remote work policy

Trois-Rivières offices

Professional growth

Diverse clients

Job summary

OKTO Solutions in Quebec is seeking a Sales Representative to grow SMB accounts in Trois-Rivières and across Quebec. You’ll translate business value of cybersecurity, Microsoft 365 and cloud, without needing to be a technician.

The role emphasizes front-end prospecting, qualifying opportunities and closing managed IT services sales for a bilingual client base. The role offers remote-friendly arrangements, opportunities for advancement, and a dynamic collaborative culture in a mostly remote work

Qualifications

• B2B sales experience, ideally in an MSP environment.
• Solid understanding of managed and co-managed IT services.
• Knowledge of cloud, cybersecurity, networking and telecom environments.
• Ability to explain technical concepts to a non-technical audience.
• Excellent communication, negotiation and client relationship skills.

Responsibilities

• Actively prospect new clients (calls, emails, LinkedIn, referrals)
• Identify and qualify sales opportunities
• Present managed IT, cloud, cybersecurity and networking services
• Understand clients' basic needs in order to propose the right offer
• Prepare and present simple, effective business proposals
• Negotiate terms and close sales
• Meeting and exceeding monthly and annual sales targets
• Document sales opportunities and activities in the CRM
• Collaborate with the technical team to validate the feasibility of the solutions sold

Skills

B2B sales

MSP experience

Cloud

Cybersecurity

Networking

Non-technical explanations

Communication

Negotiation

Autonomy

Education

Sales training

Tools

HubSpot

Microsoft Dynamics

Job description

Sales representative job in Quebec

You develop new SMB accounts in Trois-Rivières and across Quebec, from prospecting through to signature. A managed IT services sales role at OKTO Solutions: you translate the business value of cybersecurity, Microsoft 365 and cloud, without having to be a technician yourself.

MSP Sales Representative

At OKTO Solutions, we value inclusion and diversity. We know that people who are neurodivergent or from underrepresented groups sometimes hesitate to apply when they don't meet every listed requirement.

Our hiring decisions are based on experience, potential, and passion. If you would like to apply and need reasonable accommodations during the recruitment process, we encourage you to let us know. You are also welcome to share the pronouns you use at any point during the process.

About OKTO Solutions

With strong combined expertise in information technology, OKTO Solutions has established itself as a trusted partner in managed and co-managed IT services for Quebec small and mid-sized businesses. We support a bilingual client base across many industries and build lasting relationships grounded in trust, transparency and concrete results.

Our growth is driven mainly by referrals from satisfied clients, a testament to our commitment to delivering real business value. At OKTO Solutions, technology is never an end in itself. It is a lever to improve the security, productivity, and long-term success of the businesses we support.

Our ambition is clear: to become a Quebec leader in IT services for small and medium-sized businesses, helping our clients be better protected, more efficient, and ready for the future. In a mostly remote work environment, you will be part of a passionate, collaborative team focused on excellence. If continuous improvement and making a real impact for clients drive you, we want to meet you.

The role

As a sales representative, your mission is to generate new business opportunities and close managed IT services sales with SMBs. You are responsible for developing new accounts, from active prospecting all the way to signing agreements.

You work mainly at the front end of the sales cycle: identifying prospects, qualifying them, presenting our services and negotiating. Once the sale is closed, the handoff to the internal teams is made to ensure a smooth rollout of the services.

This role is aimed at a self-reliant, results-oriented person who is comfortable with prospecting and driven by performance.

A stimulating environment

Every day brings its share of new challenges. You will work in a dynamic environment where continuous learning, a wide range of issues, and quick adaptation are part of the daily routine. Your ability to manage multiple priorities will be put to good use to accelerate your professional development.

A variety of clients and environments

As an MSP, we work with a wide range of clients, industries and IT architectures. This environment is ideal for deepening your technical skills, strengthening your customer service approach and developing your professional judgement.

Hands-on experience in the field

In addition to remote support, you may be called on to work directly at client sites to put your knowledge into practice. IT specialists who demonstrate a high level of expertise can join a pool of on-site technicians, with compensation.

Remote

After the training period and once you have gained independence, you will be able to take advantage of our flexible remote work policy, with the option to work remotely or come to the office for events and team activities.

Key responsibilities

• Actively prospect new clients (calls, emails, LinkedIn, referrals)

• Identify and qualify sales opportunities

• Present managed IT, cloud, cybersecurity and networking services

• Understand clients' basic needs in order to propose the right offer

• Prepare and present simple, effective business proposals

• Negotiate terms and close sales

• Meeting and exceeding monthly and annual sales targets

• Document sales opportunities and activities in the CRM

• Collaborate with the technical team to validate the feasibility of the solutions sold

Skills and experience we are looking for

• B2B sales experience, ideally in an MSP environment
• Solid understanding of managed and co-managed IT services
• Knowledge of cloud, cybersecurity, networking and telecom environments
• Ability to explain technical concepts to a non-technical audience
• Excellent communication, negotiation and client relationship skills
• Autonomy, initiative and a results-driven mindset

Assets

• French and English bilingualism
• Training in sales or business administration
• Experience selling managed IT services or working in an MSP environment
• An established business network in Quebec
• Proficiency with a CRM (HubSpot, Microsoft Dynamics or equivalent)
• Knowledge of Microsoft licensing programs

What we offer

• Competitive salary based on experience
• No salary cap
• Opportunity for fast advancement within the company
• Flexible remote work policy
• Offices located in Trois-Rivières
• Dynamic and human company culture
• Reimbursement of personal work-related expenses, based on responsibilities and relevance (mobile phone, Internet, fuel, etc.)
• Stimulating and collaborative work environment
• Diversity of clients and technologies
• Real opportunities for professional growth
• Concrete application of learning at client sites
• Continuous skills development

Frequently asked questions about this role