Motel manager

Eleven hospitality ltd; Central Huron; On-site; CAD 45,000 - 65,000; Full time

Job summary

Eleven hospitality ltd in Ontario is seeking an experienced operations supervisor to lead daily hotel activities and ensure high service standards. You will manage front desk duties, coordinate maintenance, and collaborate with suppliers to optimize costs.

The role requires a Bachelor's degree or equivalent, 1–2 years in hospitality, and the ability to relocate if needed. On-site work is mandatory at our property, with a focus on guest satisfaction and teamwork.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1–2 years of hospitality operations experience preferred.
• Willing to relocate as needed.
• On-site work at the designated property is required.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff and conduct performance reviews.
• Negotiate with suppliers for materials and services.
• Prepare budgets and monitor revenues and expenses.
• Provide information on hotel facilities and services.
• Address customers' questions and concerns.

Skills

Staff supervision

Hiring

Training

Negotiation

Education

Bachelor's degree or equivalent experience

Tools

MS Word

MS Excel

MS Office

MS PowerPoint

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Bachelor's degree
• or equivalent experience

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Remote location
• Willing to relocate
• Hotel, motel, resort
• Motel
• Less than 50 rooms

RESPONSIBILITIES

TASKS

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory
• Provide information on hotel facilities and services
• Provide information regarding features of rooms, service of hotel and pointsof interest
• Negotiate arrangements with suppliers for food and other supplies
• Ensure adherence to safety regulations
• Plan, organize, direct, control and evaluate daily operations
• Set staff work schedules

SUPERVISION

• 5-10 people

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Word
• MS Excel
• MS Office
• MS PowerPoint

SALES EXPERIENCE

• Hotel and convention services

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workloadManual dexterity

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player