Mobile IT Technician

Claridge Homes; Ottawa; Hybrid; CAD 52,000 - 68,000; Full time

Job summary

Claridge Homes is seeking a driven Mobile IT Technician to be the go-to problem-solver for sites across the Ottawa region. You will travel to construction sites, sales centres, and retirement communities to resolve support tickets, maintain equipment, and keep our teams connected.

If you like variety, and fast-paced environments, this role is for you. Your day-to-day includes hands-on hardware maintenance, configuring IT equipment, and delivering remote fixes while collaborating with site teams.

Qualifications

• University degree or college diploma in a related field.
• Solid working knowledge of IT and PC applications and software.
• Willingness to travel between sites with a reliable car.
• Self-starter, energetic and proactive.

Responsibilities

• Manage the IT ticket system and support IT infrastructure across the Ottawa region.
• Ensure company equipment functions properly and provide user support.
• Troubleshoot, test, install, maintain and upgrade hardware and equipment.
• Daily travel to construction sites, sales centres, and retirement communities as required.
• Configure and maintain IT hardware across diverse environments.
• Deliver hands-on desk-side support and remote fixes.
• Lead equipment inventory and lifecycle management.

Skills

IT ticketing

Hardware debugging

Communication

Independent work

Time management

Education

University degree or college diploma in a related field

Tools

Excel

Word

PowerPoint

Aquis

Yardi

Job description

Claridge Homes is looking for a driven, hands-on Mobile IT Technician to be the go-to problem-solver for our sites across the Ottawa region. In this role, you will travel to construction sites, sales centres, and retirement communities to resolve support tickets, maintain equipment, and keep our teams and residents connected. If you like variety, and fast-paced environments, this role is for you.

Key Responsibilities

• Manage the IT ticket system and support of IT infrastructure across the Ottawa region
• Ensure the company's computer equipment functions properly and provide support to all users
• Troubleshoot, test, install, maintain and upgrade hardware and equipment
• Daily travel to construction sites, sales centres, retirement communities as required
• Configure and maintain IT hardware across a wide variety of environments
• Deliver hands-on desk-side support, remote fixes, and smooth service installs
• Lead equipment inventory and lifecycle management

Qualifications

• University degree or college diploma in a related field
• Solid working knowledge of IT and PC applications and software (Excel, Word, PowerPoint, Aquis, Yardi, etc.)
• A reliable car and a willingness to be on the road between sites
• A self-start mindset - ambitious, energetic, and ready to take initiative
• Strong communication skills, written and verbal, with a positive attitude
• Deep familiarity with PC and laptop hardware setup and maintenance
• Strong debugging skills for complex problemsComfort working independently and creatively in a fast-paced environment
• Ability to juggle multiple projects and priorities