I.T Field Technician

MBI I.T. Services; Montreal (administrative region); On-site; CAD 27,552 - 41,328; Part time

Job summary

An IT service provider in Montreal, QC, is seeking an independent contractor for the Field Technician position. The ideal candidate will have at least 1 year of experience in desktop support, specifically with Windows 7 and 10. Responsibilities include setting up monitors and managing computer hardware while providing excellent customer service. Strong communication skills are essential. This is a short-term contract lasting 1-2 weeks with flexible hours required.

Qualifications

• Minimum 1 year of experience as a Field IT Technician.
• Knowledge of current protocols, operating systems, and standards.
• Able to lift a 20 lbs. box.

Responsibilities

• Setup monitors and unpack computer hardware.
• Travel between locations as needed.

Skills

Communication skills

Customer friendly

Knowledge of Windows 7 and 10

Technical documentation interpretation

Education

High school diploma and college/university enrollment

Tools

Personal computers

Printers

Job description

We are currently hiring for an independent contractor Field Technician job in Montreal, QC.

You must have minimum 1 year of experience in this role and have a good knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer friendly, and should be comfortable traveling.

Scope

Setup Monitors, Unpack computer hardware: dual monitor, keyboard, mouse, dock, cable management, power test, and removal of packaging.

Duration: 1-2 weeks. Start Date: (TBD)

Requirements

• Available to work extended hours including weekends and evenings for the duration of the contract.
• Strong written and verbal communication skills.
• High school diploma and college or university enrollment/degree.
• 1 year experience working as a Field IT technician and or lead break/fix Field IT technician OR College diploma or university degree in the field of computer science.
• Knowledge of hardware and Windows 7, and Windows 10 operating systems.
• Working technical knowledge of current protocols, operating systems, and standards.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Able to develop and interpret technical documentation for training and end-user procedures.
• Familiar with personal computers/printers/wireless connectivity devices.
• Possession and use of an owed car for travel between locations.
• Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
• Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have

• CompTIA A+ certifications.
• Cisco or Microsoft certifications