I.T Field Technician

MBI I.T. Services; Windsor; On-site; CAD 27,552 - 41,328; Part time

Job summary

An IT services company is seeking an independent contractor Field Technician in Windsor, Ontario. The ideal candidate will have at least 1 year of experience and a solid knowledge of Windows 7. Responsibilities include setting up computer hardware, supporting technical issues, and ensuring customer satisfaction. Candidates should possess strong communication skills and be comfortable traveling. A high school diploma and enrollment or a degree in computer science is required. Certifications such as CompTIA A+ are a plus.

Qualifications

• 1 year experience working as a Field IT technician or lead break/fix technician.
• Knowledge of current protocols, operating systems, and standards.
• Ability to read and understand technical manuals and OEM guides.

Responsibilities

• Setup monitors and unpack computer hardware.
• Perform power tests and manage cable organization.
• Travel between locations using a personal car.

Skills

Good communication skills

Customer friendly attitude

Windows 7 knowledge

Technical documentation interpretation

Education

High school diploma

College or university enrollment/degree

Tools

Experience with hardware support

Knowledge of Windows 10

Familiarity with personal computers and printers

Job description

We are currently hiring for an independent contractor Field Technician job in Windsor, ON. You must have minimum 1 year of experience in this role and have a good knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer friendly, and should be comfortable traveling.

Scope

Setup Monitors, Unpack computer hardware: dual monitor, keyboard, mouse, dock, cable management, power test, and removal of packaging.

Duration: 1-2 weeks
Start Date: (TBD)

Requirements

• Available to work extended hours including weekends and evenings for the duration of the contract.
• Strong written and verbal communication skills.
• High school diploma and college or university enrollment/degree.
• 1 year experience working as a Field IT technician and or lead break/fix Field IT technician OR College diploma or university degree in the field of computer science.
• Knowledge of hardware and Windows 7, and Windows 10 operating systems.
• Working technical knowledge of current protocols, operating systems, and standards.
• Able to read and understand technical manuals, procedural documentation, and OEM guides.
• Able to develop and interpret technical documentation for training and end-user procedures.
• Familiar with personal computers/printers/wireless connectivity devices.
• Possession and use of an owed car for travel between locations.
• Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
• Ability to lift a 20 lbs. box from the floor to a tabletop surface.

Nice to Have

• CompTIA A+ certifications.
• Cisco or Microsoft certifications.