Field Technician

TechBoss Partnership; Ottawa; Hybrid; CAD 28,000 - 41,000; Part time

Job summary

TechBoss Partnership in Ottawa is seeking a reliable Part-Time Field Technician to support on-site IT services across client locations in Ottawa and surrounding regions.

You will install cabling, configure routers, switches, access points and firewalls, troubleshoot desktops and printers, and maintain documentation with care. This dispatch-based role requires hands-on workmanship and professional communication.

Qualifications

• CompTIA A+ certification (or actively pursuing — must obtain within 90 days)
• Valid Driver's licence
• Access to a reliable personal vehicle for daily dispatch travel
• Ability to commute across the Fredericton and occasionally travel to other regions in New Brunswick or Canada
• Strong working knowledge of PC hardware, Windows 10/11 and macOS, and basic networking (TCP/IP, DNS, DHCP)
• Excellent problem-solving skills and ability to work independently with minimal supervision
• Professional demeanour, punctuality, and strong verbal communication skills
• Must be legally authorized to work in Canada

Responsibilities

• Travel to client sites for on-site IT services
• Install, terminate, test, and certify structured cabling systems (Cat5e, Cat6/6A, fibre)
• Set up and configure network equipment including routers, switches, APs, and firewalls
• Troubleshoot desktops, laptops, printers and peripherals
• Install low-voltage equipment such as security cameras and AV components
• Conduct site surveys and document network infrastructure for project planning
• Rack and stack servers, patch panels, and data centre equipment
• Test and label cable runs and produce as-built documentation
• Provide status updates to the operations team
• Maintain a clean, safe work area and comply with health & safety regulations

Skills

CompTIA A+

Driver's license

Vehicle access

PC hardware

Windows 10/11

macOS

Networking basics (TCP/IP, DNS, DHCP)

Troubleshooting

Communication

Job description

TechBoss is looking for a reliable and skilled Part-Time Field Technician to join our dispatch-based operations. You will travel to various client locations across the Ottawa (and occasionally across Ontario and other Canadian provinces) to deliver on-site IT support, network installations, cabling, and infrastructure services. This role is ideal for a motivated self-starter who thrives in hands-on environments and takes pride in quality workmanship.

Key Responsibilities

• Travel to assigned client sites based on dispatch schedules to perform on-site IT services
• Install, terminate, test, and certify structured cabling systems (Cat5e, Cat6/6A, fibre optic)
• Set up and configure network equipment including routers, switches, access points, and firewalls
• Perform hardware installation, troubleshooting, and break/fix support for desktops, laptops, printers, and peripheral devices
• Install and mount low-voltage equipment such as security cameras, access control systems, and AV components
• Conduct site surveys and document network infrastructure for project planning
• Rack and stack servers, patch panels, and other data centre / IDF / MDF equipment
• Test and label all cable runs to industry standards (TIA/EIA) and produce accurate as-built documentation
• Communicate professionally with clients and provide clear status updates to the operations team
• Maintain a clean, safe, and organized work area at every client site
• Adhere to all health and safety regulations, including working at heights and in confined spaces where required

Requirements

• CompTIA A+ certification (or actively pursuing — must hold valid credential within 90 days of hire)
• Valid driver's licence
• Access to a reliable personal vehicle for daily dispatch travel to client locations
• Ability to commute across the Fredericton and occasionally travel to other regions in New Brunswick or Canada
• Strong working knowledge of PC hardware, operating systems (Windows 10/11, macOS), and basic networking (TCP/IP, DNS, DHCP)
• Excellent problem-solving skills and ability to work independently with minimal supervision
• Professional demeanour, punctuality, and strong verbal communication skills
• Must be legally authorized to work in Canada