Metals Quality Manager: Lead QC & Continuous Improvement

MTtalent; Richmond Hill; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation package

Full Benefits

Pension Plan

Job summary

MT Talent Solutions is seeking a Quality Manager in Canada to administer the quality control program and drive reduction of scrap and customer returns. You will develop, implement, and manage systems to ensure products and processes meet established standards.

You will direct all Quality functions, promote a Quality-first culture, manage metrics and audits, and lead continuous improvement initiatives across cross-functional teams. Strong leadership and regulatory knowledge are essential.

Qualifications

• 5+ years in quality management in heavy industry.
• Experience implementing QMS; ISO 9001 knowledge is a plus.
• Proven leadership and cross-functional collaboration.

Responsibilities

• Direct and plan all Quality functions.
• Promote a Quality-first culture across all departments.
• Manage customer scorecard requirements and drive continuous improvement initiatives.
• Oversee costs of Quality Metrics, suppliers, vendors, and sub-contractor Quality Metrics.
• Provide technical support to plant personnel on quality matters.
• Develop and lead the department, staffing, and competency in product lines.
• Ensure compliance with industry standards, safety regulations, and customer specifications.
• Maintain quality documentation including policies, procedures, and work instructions.
• Manage certifications, quality audits, and liaise with external auditors.
• Maintain a dashboard of metrics tracking KPIs and customer service levels.
• Develop/introduce a Quality Improvement roadmap and lead change.
• Lead team-based Quality Problem Solving training.
• Facilitate process improvement projects to reduce waste, costs, and lead times.
• Collaborate with Scheduling and Operations on short- and long-term plans.
• Analyze key operational KPIs related to Quality performance.
• Address and resolve customer complaints with root-cause corrective actions.
• Comply with company, ISO 9001, and government procedures and guidelines.

Skills

Leadership

Quality management

FMEA

Root Cause Analysis

SPC

CAPA

Lean Six Sigma

Communication

Education

Post-secondary education in Metallurgy/Materials

Tools

SPC software

Quality documentation tools

Job description

MT Talent Solutions is seeking a Quality Manager in Canada to administer the quality control program and drive reduction of scrap and customer returns. You will develop, implement, and manage systems to ensure products and processes meet established standards.

You will direct all Quality functions, promote a Quality-first culture, manage metrics and audits, and lead continuous improvement initiatives across cross-functional teams. Strong leadership and regulatory knowledge are essential.