Quality & Process Improvement Lead

caoutchoucs et plastiques Falpaco inc; Granby; On-site; CAD 80,000 - 110,000; Full time

Job summary

caoutchoucs et plastiques Falpaco inc in Canada is seeking a Quality Manager to drive the implementation and monitoring of the quality management system and continuous improvement activities.

You will provide technical support to customers and suppliers, perform internal audits, and collaborate with production to ensure compliance with customer specifications and drive improvements across training, calibration, and non-conformance processes.

Qualifications

• Fluent in French and English.
• Proficient with World, Excel and PowerPoint.
• Open-minded, proactive personality with strong interpersonal skills.

Responsibilities

• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation.
• Work with production to ensure compliance with customer specifications.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics related to product quality monitoring and identify opportunities for improvement.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Skills

Quality management

Customer support

Problem solving

Interpersonal skills

Audits

Tools

World

Excel

PowerPoint

Job description

caoutchoucs et plastiques Falpaco inc in Canada is seeking a Quality Manager to drive the implementation and monitoring of the quality management system and continuous improvement activities.

You will provide technical support to customers and suppliers, perform internal audits, and collaborate with production to ensure compliance with customer specifications and drive improvements across training, calibration, and non-conformance processes.