Member Service Representative

Provincial Credit Union; Town of Tignish; On-site; CAD 46,000 - 51,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Two weeks vacation + 2 personal days +

Volunteer days

Annual fitness & clothing allowance

Job summary

Provincial Credit Union in Tignish, PEI is seeking a Member Service Representative for a 12-month term. You will provide account services to members, inform them about new products, and maintain knowledge of risk and cash management guidelines.

Requires a High School Diploma and strong customer service skills; opportunity to grow within a supportive, community-focused team with competitive compensation and benefits.

Qualifications

• High School Diploma.
• Demonstrated experience and eagerness to provide superior customer service.

Responsibilities

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

Skills

Customer service

Detail-oriented

Confidential info handling

Communication

Adaptability

Education

High School Diploma

Tools

Microsoft Office

Job description

Member Service Representative - 12 month term

Branch Location:Tignish, PE

At Provincial Credit Union, we’re more than a financial institution – we’re a people-first, purpose-driven organization, proudly recognized as one ofCanada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready togrow your career while helping others grow their financial future,we’d love to meet you.

What You’ll Do:

• Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.

What You Have:

Required Education and Experience

• High School Diploma
• Demonstrated experience and eagerness to provide superior customer service

Skills and Abilities

• Experience and eagerness to provide superior customer service.
• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
• Excellent verbal and written communication skills.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

• A Strong, Positive Culture- Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
• Competitive Compensation- Earn a market-aligned salary plus the opportunity for an annual bonus.
• Comprehensive Benefits- Access a flexible health and dental plan, sick time.
• Generous Time Off- Enjoy two weeks of vacation, plus two personal daysand two volunteer daysto recharge and give back.
• Unique Employee Perks-Annual fitness & clothing allowance.
• Salary Range:$45,870 - $50,967.
• This is a 12 month term position.

Additional Information

Bondability Requirement:Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date:October 2nd, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

Tagged as: 64400

Languages:

• English