Member Experience & Sales Growth Leader

Desjardins; Canada; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

4 weeks of vacation

Defined benefit pension plan

Group insurance with telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking a Temporary Member Services and Sales Support Manager in Canada for a 6-month assignment. You will lead a dedicated team, drive strategies aligned with Desjardins’ priorities, and ensure superior member and client experiences on a full-time on-site basis.

You will be responsible for performance management, talent development, and implementing competitive service offers while maintaining risk controls and aligning with corporate values. French language is required.

Qualifications

• Bachelor’s degree required or equivalent.
• Six+ years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required.

Responsibilities

• Lead and manage the unit to align with Desjardins’ priorities.
• Develop and monitor business strategies and action plans.
• Ensure service quality and strong member/client relationships.
• Coach and develop talent; promote teamwork and change management.
• Promote the Desjardins brand and drive profitability and efficiency.

Skills

Leadership

Strategic planning

Sales support

Client relationship management

Education

Bachelor’s degree in a related field

Job description

Desjardins is seeking a Temporary Member Services and Sales Support Manager in Canada for a 6-month assignment. You will lead a dedicated team, drive strategies aligned with Desjardins’ priorities, and ensure superior member and client experiences on a full-time on-site basis.

You will be responsible for performance management, talent development, and implementing competitive service offers while maintaining risk controls and aligning with corporate values. French language is required.