Medical Office Rep

BayCare Health System; St. Joseph's; On-site; CAD 50,000 - 67,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Paid Time Off

Tuition Reimbursement

Yearly Bonus

Job summary

BayCare Health System in Tampa, FL is seeking a Medical Office Representative to support front desk operations in a busy physician practice and help create a positive patient experience while ensuring efficient office workflows. Responsibilities include greeting patients, scheduling appointments, processing payments, and maintaining accurate records using multiple computer systems.

This full-time, onsite role offers benefits and career growth within a leading multi-specialty network.

Qualifications

• Six months healthcare experience or six months customer service experience.
• High School Diploma or GED.

Responsibilities

• Greeting and assisting patients during check-in and check-out.
• Scheduling appointments and procedures.
• Processing payments and revenue cycle activities.
• Entering physician orders and maintaining accurate patient records.
• Managing provider schedules in computer systems.
• Handling patient inquiries and administrative concerns.

Skills

Customer service

Front desk operations

Communication

Education

High School Diploma or GED

Job description

Medical Office Representative

Join BayCare as a Medical Office Representative

Location: Tampa, FL (ARC 3)

Facility: BayCare Health System, TPA Cardiology Tampa-BMG

Shift: Days | Monday - Friday, 8:00 AM - 5:00 PM

Schedule: Full-Time | Onsite

Status: Non-Exempt

Weekend Work: None

On Call: No

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Medical Office Representative, you will support front desk operations in a busy physician practice and play a key role in creating a positive patient experience while ensuring efficient office workflows.

Key Responsibilities

• Greeting and assisting patients during check-in and check-out
• Collecting payments and processing revenue cycle activities
• Scheduling appointments, procedures, and surgeries
• Handling patient inquiries and resolving administrative concerns
• Entering physician orders and maintaining accurate patient records
• Utilizing various computer systems to manage provider schedules
• Communicating with patients regarding appointments and follow-up needs
• Supporting daily office operations and administrative functions
• Performing other duties as assigned

Qualifications

Education

• High School Diploma or equivalent (GED)

Experience

• Six (6) months of healthcare experience OR
• Six (6) months of customer service experience

What We Offer

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Extensive Training and Mentorship Along with Amazing Career Growth Opportunities
• Community Discounts and More
• AND the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing team dedicated to delivering exceptional patient care across the BayCare Medical Group.

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.