Medical Office Representative

BayCare Health System; St. Josephs Cove; On-site; CAD 45,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Tuition reimbursement

Performance bonus

Job summary

BayCare Health System is seeking a Medical Office Representative to join our Tampa Bay practice. This full-time, onsite role supports front desk operations, patient check-in/check-out, scheduling, registration, and revenue cycle activities to ensure a smooth patient experience.

The position requires a High School Diploma or GED with at least six months of healthcare or customer service experience. Excellent communication and clerical skills are essential to manage schedules, patient records, and

Qualifications

• Six months of healthcare experience or six months of customer service experience.
• High School Diploma or equivalent (GED) required.

Responsibilities

• Performing patient check-in and check-out processes.
• Collecting payments and supporting revenue cycle activities.
• Scheduling appointments, procedures, and surgeries.
• Handling patient inquiries and resolving scheduling concerns.
• Entering orders and maintaining accurate patient information.
• Utilizing various computer programs to manage schedules and patient records.
• Coordinating patient communications and appointment needs.
• Supporting office workflow through administrative and clerical duties.
• Maintaining accurate documentation and data entry.
• Performing other duties as assigned.

Skills

Healthcare experience

Customer service

Education

High School Diploma

Job description

Medical Office Representative

Join BayCare as a Medical Office Representative

Location: ARC 3 | Tampa, FL

Facility: BayCare Health System, TPA Cardiology Tampa-BMG

Shift: Days | Monday – Friday, 8:00 AM – 5:00 PM

Schedule: Full-Time | Onsite

Status: Non-Exempt

Weekend Work: None

On Call: No

Remote Work: Not eligible (Onsite only)

About BayCare

Where Expertise Meets Compassionate Care!

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Medical Office Representative, you will support front desk operations within a busy physician practice by performing duties related to revenue cycle operations, patient scheduling, registration, and administrative support. This role is essential to providing an exceptional patient experience while ensuring efficient office operations.

Key Responsibilities Include

• Performing patient check-in and check-out processes
• Collecting payments and supporting revenue cycle activities
• Scheduling appointments, procedures, and surgeries
• Handling patient inquiries and resolving scheduling concerns
• Entering orders and maintaining accurate patient information
• Utilizing various computer programs to manage schedules and patient records
• Coordinating patient communications and appointment needs
• Supporting office workflow through administrative and clerical duties
• Maintaining accurate documentation and data entry
• Performing other duties as assigned

Required Qualifications Education

• High School Diploma or equivalent (GED)

Experience Required

• Six (6) months of Healthcare experience OR
• Six (6) months of Customer Service experience

What We Offer

• Medical Benefits (Health, Dental, Vision)
• 401(k) Match and Additional Yearly Contributions
• Paid Time Off
• Tuition Reimbursement
• Yearly Performance Appraisal and Team Award Bonus
• Extensive Training and Mentorship Along with Amazing Career Growth Opportunities
• Community Discounts and More
• And the chance to be part of an amazing team and a great place to work!

Take the Next Step

Unlock your career potential and join a high-performing team dedicated to supporting exceptional patient care across the BayCare Medical Group.

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.