medical office manager

Government of Canada - Western; Vancouver; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading government agency is seeking an administrative support professional for their medical clinic in Vancouver. Responsibilities include coordinating patient interactions, managing office procedures, and supporting staff training. Ideal candidates should possess strong communication skills and be proficient in office software like MS Word and Excel. This full-time role requires on-site presence, ensuring efficient clinic operations.

Qualifications

• 2 years to less than 3 years of experience in a relevant field.
• Knowledge of office procedures and patient coordination tasks.

Responsibilities

• Coordinate information flow and interview patients for case histories.
• Schedule appointments and maintain medical records.
• Train staff on procedures and software.

Skills

Attention to detail

Client focus

Excellent oral communication

Excellent written communication

Flexibility

Reliability

Team player

Education

College diploma or equivalent experience

Tools

MS Word

MS Excel

MS Outlook

MS Windows

Electronic mail

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Clinic
• Medical clinic

Responsibilities Tasks

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Prepare draft agendas for meetings and take, transcribe and distribute minutes
• Perform data entry
• Provide customer service

Supervision

• 3-4 people

Experience and specialization Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows
• MS Outlook

Area of work experience

• Invoices
• Reports and records

Area of specialization

• Chinese medicine

Additional information Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player