Medical Office Front Desk - Part-Time, 30h/wk (Flexible)

Insight Global; Calgary; Vor Ort; CAD 22.000 - 30.000; Teilzeit

Zusammenfassung

Insight Global is seeking a Receptionist/Medical Office Assistant for a busy healthcare clinic in SW Calgary. The role serves as the first point of contact for patients and supports daily clinic operations, including reception, scheduling, EMR maintenance, billing, and general admin.

This is a permanent part-time position offering approximately 30 hours per week, with potential for additional hours as needed.

Qualifikationen

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Strong organization, multitasking, and time-management abilities.
• Excellent attention to detail and accuracy.
• Ability to manage a busy multi-line phone system.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and collaboratively within a healthcare team.
• Ability to work efficiently in a fast-paced medical/clinical environment.
• Ability to maintain patient confidentiality and adhere to privacy requirements.

Aufgaben

• Greet patients and provide professional front-desk customer service.
• Answer incoming calls and respond to patient inquiries.
• Schedule and coordinate patient appointments.
• Register patients and maintain accurate EMR records.
• Coordinate referrals and patient follow-ups.
• Assist healthcare staff with administrative tasks.
• Process medical documents, lab requisitions, reports, and referrals.
• Handle billing, payments, and receipts.
• Maintain patient confidentiality and privacy.
• Organize patient files, office records, and supplies.
• Keep the reception area clean, organized, and welcoming.
• Communicate with patients and healthcare professionals.
• Support smooth and efficient daily clinic operations.

Kenntnisse

Verbal and written communication

Customer service

Organization and time management

Attention to detail

Phone system management

Microsoft Office (Word/Excel/Outlook/P

Tools

Microsoft Office

Jobbeschreibung

Insight Global is seeking a Receptionist/Medical Office Assistant for a busy healthcare clinic in SW Calgary. The role serves as the first point of contact for patients and supports daily clinic operations, including reception, scheduling, EMR maintenance, billing, and general admin.

This is a permanent part-time position offering approximately 30 hours per week, with potential for additional hours as needed.