Hybrid Clinic Operations Assistant – Calgary

The Cognitive Corner; Calgary; Hybride; CAD 28 000 - 30 000; Temps partiel

Résumé du poste

The Cognitive Corner in Calgary, AB is seeking an Operations Assistant to support day-to-day administrative tasks and clinic operations. This client-facing role requires warmth, organization, and proactive problem solving as you work closely with the Operations and Client Experience Coordinator and therapists.

You will manage front desk duties, billing, intake triage, and ensure smooth office operations. The role offers a hybrid schedule with in-person Calgary office hours and compensation of

Qualifications

• Prior experience in administrative or operational roles (mental health or clinical settings preferred).
• Comfortable working independently.
• Excellent written and verbal communication skills.
• Strong attention to detail, time management, and task tracking.
• Demonstrated proactive problem solving and troubleshooting.
• Comfort with Microsoft 365 and basic tech troubleshooting.
• Friendly, approachable, and professional demeanour in client interactions.

Responsabilités

• Manage front desk and create a welcoming in-person experience for clients.
• Handle client billing, receipts, and ensure accuracy of financial data.
• Coordinate intake information and match clients with therapists based on availability.
• Maintain therapist waitlists and follow up on openings.
• Process insurance documents and assist with questions.
• Respond to office phone and email promptly to support scheduling and inquiries.
• Oversee clinic space and environment readiness.
• Track inventory and office supplies; analyze clinic data with the team.

Connaissances

Administrative experience

Independent work

Communication skills

Attention to detail

Time management

Microsoft 365

Tech troubleshooting

Client facing

Formation

Post secondary education in business

Post secondary education in psychology

Post secondary education in communications

Post secondary education in community development

Outils

Jane App

Notion

Description du poste

The Cognitive Corner in Calgary, AB is seeking an Operations Assistant to support day-to-day administrative tasks and clinic operations. This client-facing role requires warmth, organization, and proactive problem solving as you work closely with the Operations and Client Experience Coordinator and therapists.

You will manage front desk duties, billing, intake triage, and ensure smooth office operations. The role offers a hybrid schedule with in-person Calgary office hours and compensation of