Medical Office Assistant

WELL Health Technologies Corp; Toronto; On-site; CAD 25,000 - 30,000; Part time

Job summary

WELL Health Technologies Corp is hiring a Medical Office Assistant to join our Toronto-area clinics. You will provide front-desk and clinical support, greet patients, schedule appointments, manage referrals, and assist with basic lab tasks as needed.

This part-time role requires a high school diploma, a cooperative team player mindset, strong verbal and written communication, attention to detail, and the ability to adapt to varying shift patterns including some evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Experience as MOA is a plus.
• Experience with EMR OSCAR and MSP billing is an asset.

Responsibilities

• Administrative duties: answer calls, greet patients, schedule appointments, manage referrals, and assist with billing.
• Lab duties: collect and prepare specimens, perform basic tests, and sterilize instruments.
• Patient care duties: coordinate patient flow, prep exam rooms, and assist clinicians.
• General duties: maintain patient confidentiality and support clinic management.

Skills

Team Player

Strong communication

Attention to detail

Organize / prioritise

Independent work

Analytical thinking

Flex shifts

MOA experience asset

MOA certification asset

EMR OSCAR experience

MSP billing knowledge

Education

High school diploma or equivalent

Tools

EMR OSCAR

MSP billing knowledge

Job description

Position Title: Medical Office Assistant

Hourly Pay range: $20

Job Class: Part Time

Shifts: Monday to Friday 8:30 AM – 4:00PM, Weekends may be required.

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit;www.well.company ,wellclinics.ca

Position Summary:

The Company is currently searching for a motivated team player to join the exciting, fast growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you.

What you will be doing:

• Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing.
• Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.
• Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• General duties – To ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

You have:

• High school diploma or the equivalent
• A Team Player
• Strong verbal and written communication skills
• Attention to detail and ability to plan, organize, and prioritize work.
• Ability to work independently as well as with a team.
• Ability to analyze, problem-solve and take the initiative.
• Open and accountable
• Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
• Experience as an MOA or MOA programs certification is an asset.
• Experience with EMR system OSCAR and a good understanding of MSP billing are assets.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annualSustainability Impact Report .