Medical Office Assistant

WELL Health Technologies Corp; Calgary; On-site; CAD 25,000 - 28,000; Part time

Job summary

WELL Health Technologies Corp in Calgary is seeking a reliable Part-Time Medical Office Assistant to support the day-to-day operations of our medical clinic. You will greet patients, answer inquiries, schedule appointments, check patients in/out, and maintain accurate records.

The role requires a Medical Office Assistant certificate or relevant experience, strong communication and organizational skills, and the ability to work independently and as part of a team.

Qualifications

• Medical Office Assistant certificate or relevant experience preferred.
• Previous medical clinic experience is an asset.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of medical terminology and EMR systems is an asset.

Responsibilities

• Greet and assist patients in a professional and friendly manner.
• Answer phone calls, emails, and patient inquiries.
• Schedule and confirm patient appointments.
• Check patients in and out and update patient information.
• Process referrals, forms, prescriptions, and medical records.
• Assist with billing and other administrative duties as required.
• Maintain accurate and confidential patient records.
• Support physicians and clinic staff with daily administrative tasks.
• Keep the reception and clinic areas organized.
• Perform other duties as required to support efficient clinic operations.

Skills

Strong communication

Organizational skills

Teamwork

Education

Medical Office Assistant certificate

Tools

EMR systems

Job description

Position Title: Medical Office Assistant

Hourly Pay range: $18 - $20

Job Class: Part Time

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company , wellclinics.ca

Position Summary:

We are looking for a reliable and friendly Part-Time Medical Office Assistant (MOA) to support the day-to-day operations of our medical clinic.

What you will be doing:

• Greet and assist patients in a professional and friendly manner.
• Answer phone calls, emails, and patient inquiries.
• Schedule and confirm patient appointments.
• Check patients in and out and update patient information.
• Process referrals, forms, prescriptions, and medical records.
• Assist with billing and other administrative duties as required.
• Maintain accurate and confidential patient records.
• Support physicians and clinic staff with daily administrative tasks.
• Keep the reception and clinic areas organized.
• Perform other duties as required to support efficient clinic operations.

You have:

• Medical Office Assistant certificate or relevant experience preferred.
• Previous medical clinic experience is an asset.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Professional, reliable, and patient-focused.
• Knowledge of medical terminology and EMR systems is an asset.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work by the Great Place to Work Institute Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.