Clinic Assistant

Cyberwellsolutions; Toronto; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

WELL Health Technologies in Toronto is seeking a Clinic Assistant / Medical Office Assistant to support physicians in patient care and admin tasks at WELL Health - Yonge & Charles. This part-time role offers 11-37 hours per week with an hourly pay rate of $18.50 CAD.

You will perform vital signs, venipuncture, intake interviews, EMR documentation, scheduling, billing, and more, under physician supervision. A high school diploma and clinic assistant certification are required.

Qualifications

• High school diploma and Medical Clinic Assistant certification.
• Strong interpersonal and communication skills.
• Ability to protect patient privacy and confidentiality.
• Proficiency with computers and office equipment.

Responsibilities

• Coordinate patient care through the clinic, exam room and lab.
• Taking and documenting vital signs (blood pressure, heart rate, height, weight).
• Venipuncture (certification required).
• Interview patients to complete intake forms or other documents.
• Assist patients complete medical history forms.
• Under supervision and direction of a physician, simple wound management.
• Prepare exam rooms; select, setup and maintain medical supplies and equipment.
• Clean and sterilize exam rooms, materials and instruments and disposing of contaminated supplies or equipment.
• Check inventory and assist with ordering of medical supplies and materials.
• Greeting and registering patients; Scheduling appointments.
• EMR documentation/medical record maintenance; Billing and coding; Complete insurance and other claim forms.
• Assisting with call backs, referrals, scanning, faxing and filing.
• Assisting manager, nursing and reception staff as required.
• Adhere to Health & Safety Regulations; attend meetings and training sessions.

Skills

Interpersonal skills

Communication skills

Privacy/confidentiality

Computer skills

Medical office experience

Education

High school diploma; Medical Clinic Assistant certification

Tools

EMR systems

Practice management software

Billing software

Job description

Position: Clinic Assistant / Medical Office Assistant

Job Class: Part Time (11 - 37 hours per week)

Location: WELL Health - Yonge & Charles

Hourly Pay Rate: $18.50 CAD

About the Company:

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "WELL." As the largest clinic network in Canada, operating under the WELL Health Clinic Network brand, we currently have 220+ clinics across the country. Our team includes over 3,400 WELL Care Providers, facilitating more than 4.2 million patient interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, botox procedures, and women’s health services.The company has built a comprehensive practitioner enablement platform which includes digital Electronic Medical Records (EMR), practice management software, practitioner enablement tools, telehealth platforms, digital health apps that extend the features of EMRs, billing and Revenue Cycle Management (RCM) solutions, patient engagement technologies, clinic optimization tools, data protection solutions and more. The platform empowers healthcare providers with digital healthcare products, tools, and services designed to enhance the delivery of care, and improve their patients’ healthcare experience and health outcomes. For more information about the companies, visit; www.well.company , wellclinics.ca

Position Summary:

The Clinic Assistant (CA) is a qualified individual charged with the responsibility of clinical and administrative duties under the supervision of a physician and direction of the physician and/or Clinic Manager to assist in patient care and administration.

What you will be doing:

• Coordinate patient care through the clinic, exam room and lab
• Taking and documenting vital signs (i.e. Blood pressure, heart rate, height and weight)
• Venipuncture (certification required)
• Interview patients to complete intake forms or other documents
• Assist patients complete medical history forms
• Under supervision and direction of a physician, simple wound management
• Prepare exam rooms; select, setup and maintain medical supplies and equipment for all examinations and procedures
• Clean and sterilize exam rooms, materials and instruments and disposing of contaminated supplies or equipment
• Check inventory and assist with ordering of medical supplies and materials
• Greeting and registering patients
• Scheduling appointments
• EMR documentation/medical record maintenance
• Billing and coding
• Complete insurance and other claim forms
• Assisting with call backs, referrals, scanning, faxing, paper clipping and filing
• Assisting manager, nursing and reception staff as required
• Adhere to all Health & Safety Regulations
• Attend and make contributions at clinic meetings and training sessions

You have:

• A high school diploma in addition to a Medical Clinic Assistant and/or OSMT Lab Tech from an accredited school.
• Must have strong interpersonal and communication skills.
• The ability to maintain patient privacy and confidentiality
• Proficiency in the use of computers and office equipment

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success - this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report .