Medical Office Administrator

Grand River Personnel Limited; Kitchener; On-site; CAD 60,000 - 80,000; Part time

Job summary

A medical office in Kitchener seeks a part-time Medical Office Administrator experienced with MAC computers. Responsibilities include patient interaction, managing medical records, and handling insurance verification. Ideal candidates have training in medical office administration, strong communication skills, and a detail-oriented mindset.

Qualifications

• 1-2 years of experience in a medical office preferred.
• Solid knowledge of alphabetical filing systems required.
• Experience with MAC computers is a must.

Responsibilities

• Greet patients and verify health insurance.
• Maintain and update patient records both electronic and paper.
• Book follow-up appointments and manage a 3-line phone system.

Skills

Attention to detail

Excellent communication

Patience

Humour

Education

Training in Medical Office Admin

Tools

MAC computers

Telus Health PSSuites EMR software

Job description

Our client, a doctor’s office in Kitchener, is looking for an Medical Office Administrator with training and experience in medical office admin AND with experience using MAC computers!

This role will be part-time hours, 4 days per week, (Mon-Thurs) from 10:00-4:00, starting on a contract basis with the possibility of extending the position until July 2026.

Hourly rate will be based on experience between $21.00-25.00/hour.

Required Skills:

• Education and training in Medical Office Admin would be an ASSET.
• 1-2 years of experience working in a medical office is a Preferred.
• MUST HAVE experience with MAC computers
• Solid knowledge of alphabetical filing systems is REQUIRED.
• Excellent language and negotiating skills to optimize interactions with patients, staff
• Attention to detail in completing requisitions for patient testing and recording ofsame
• Patience, patience, patience in dealing with those who might not be feeling or actingtheir best
• A good sense of humour (humour being the best medicine)

Office Front Desk Administrative Responsibilities:

• Greet patients, verify health insurance, answer patient inquiries,
• Prepare and load examining rooms as they become available,
• Book follow up appointments, imaging appointments and provide requisitions for lab work as directed by the physician, operate a MAC computer,
• Answer a 3-line phone system and record synopsis of each call to be followed up with next steps.
• Send & receive faxes and maintain fax machine (paper & ink supplies).
• Create bills for uninsured services and print receipts when paid.
• Monitor mailbox and distribute accordingly.
• Pull charts for the nextday’s office and confirm all relevant reports are available (online or in paperformat)

Medical Records Maintenance

• Maintain and update patient records (both electronic and paper charts) as directed
• File patient charts and reports as requested, file daily fax /mail reports once they have been reviewed by the physician.
• Edit patientcharts as directed. Remove lapsed charts to long term storage as directed.
• Familiarize oneself with Telus Health PSSuites EMR software, maintain the confidentiality of patient information.
• A signed Confidentiality Agreement is a pre-requisite for the position.

If you have the skills and experience listed above, send your resume ASAP to: [e-mail]

#INDGRP123

Grand River Personnel is committed to promoting accessibility for Ontarians with disabilities and complying with the Accessibility for Ontarians with Disabilities Act, and makes accommodations available for applicants with disabilities in its recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or the selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

Tagged as: appointments, Electronic medical records, file maintenance, filing, MAC OS, medical, medical office administration, medical records, reception