Medical Office Admin: Patient Care & Clinic Operations

Lifemark; Kelowna; Hybrid; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Nationally recognized brand

Job summary

Lifemark Harvey Avenue is seeking a Medical Office Admin to join Lifemark Health Group’s Kelowna clinic. The role focuses on patient intake, scheduling, accurate medical records, and billing, while delivering friendly, professional service to patients, staff, funders, and external partners.

You will coordinate clinic activities, support the Care Coordinator Manager and Clinic Director, and help ensure smooth operations in a busy health care setting.

Qualifications

• High School Diploma, G.E.D. or equivalent.
• Strong organizational and multitasking skills in a busy environment.
• Experience in a physiotherapy or private health care clinic is an asset.
• Excellent communication and interpersonal skills.
• Computer savvy and data entry skills.

Responsibilities

• Answer telephone calls, greet patients and visitors and provide excellent customer service.
• Coordinate detailed intake of information on the patient's first visit and throughout treatment.
• Assist patients with completing paperwork to ensure accuracy.
• Coordinate scheduling of patient appointments and maintain the patient’s medical records.
• Collect payment at time of service and maintain accurate insurance claims to third party funders.
• Complete data entry and billing for third party funders.
• Coordinate courier packages and process emails, mail and faxes.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

Skills

Customer service

Communication skills

Data entry

Education

High School Diploma, G.E.D. or equivalent

Job description

Lifemark Harvey Avenue is seeking a Medical Office Admin to join Lifemark Health Group’s Kelowna clinic. The role focuses on patient intake, scheduling, accurate medical records, and billing, while delivering friendly, professional service to patients, staff, funders, and external partners.

You will coordinate clinic activities, support the Care Coordinator Manager and Clinic Director, and help ensure smooth operations in a busy health care setting.