Medical Office Assistant

Interior Health; Kelowna; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended health & dental coverage

Municipal Pension Plan

Work-life balance

Opportunities for career advancement

Job summary

Interior Health is seeking a Relief Full-Time Medical Office Assistant at the Kelowna Community Health and Services Centre. This role requires a highly organized professional to support quality patient care through various administrative tasks.

Your responsibilities will include registering patients, managing correspondence, and ensuring effective communication within a collaborative healthcare team. A Medical Office Assistant Certificate and recent related experience in a healthcare setting are

Qualifications

• Must have valid BC Driver's License.
• 2+ years recent related experience in a healthcare setting.
• Completion of a 5-minute typing certificate at 40 wpm in the last 24 months.

Responsibilities

• Register patients including scheduling and confirming appointments.
• Manage telephones, correspondence, record keeping, and medical billings.
• Perform data entry, word processing, and statistical information management.
• Ensure medical supplies and equipment are managed effectively.

Skills

Organizational skills

Customer-focused

Attention to detail

Effective communication

Typing skills

Team collaboration

Education

Medical Office Assistant Certificate

Grade 12 graduation

Tools

Computer word processing

Spreadsheet applications

Specialized clinical information systems

Job description

Position Summary

Are you a highly organized, customer-focused professional who thrives in a fast-paced healthcare environment? Kelowna Community Health and Services Centre is seeking a Relief Full-Time Medical Office Assistant to join our dedicated team and play a vital role in supporting quality patient care.

This is an exciting opportunity to be part of a collaborative healthcare team where your administrative expertise, attention to detail, and commitment to exceptional service help make a difference in the lives of patients and families every day.

Hours of work are rotating, 08:00 to 16:00, 08:30 to 16:30, 10:00 to 18:00, 12:00 to 20:00.

Days off: rotating.

What we offer

• Employee & Family Assistance Program
• Employer paid training/education opportunities
• Employer paid vacation
• Employer paid insurance premiums
• Extended health & dental coverage
• Municipal Pension Plan
• Work-life balance
• Opportunities for career advancement

What Will You Work On?

• Registering patients – including scheduling and confirming appointments
• Answering telephones, general correspondence, record keeping, chart notes, reports, medical billings
• Data entry and word processing, graphic and database applications
• Compiling and entering statistical information
• Writing correspondence including: recording, transcribing and typing forms
• Balancing and checking revenue transactions
• Managing medical/surgical supplies and equipment and other resource material.
• Escort patients to examination/treatment rooms and ensuring appropriate instruments, procedure trays or other supplies are set up;
• Attending sensitive examination procedures and treatments; routine measurements - weight, BMI calculations, eye exams, urinalysis.
• Cleaning and sterilizing medical equipment and instruments as well as delivery and disposal of supplies, biological, material and equipment

What should your application include?

• A 5-minute typing test (40+ NWPM) from a recognized institution, completed within the past 24 months (non-supervised tests not accepted). Click here for testing details.
• A Medical Office Assistant Certificate
• Your Resume outlining two year's recent related experience, Or an equivalent combination of education, training and experience
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week)

Qualfications

Education, Training and Experience:

• Grade 12, graduation from a Medical Office Assistant course from an accredited Community College, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.
• Valid BC Driver's License as required.
• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to communicate effectively using all communication vehicles.
• Completion of an administered 5-minute typing certificate of 40 wpm in the last 24 months from an approved institution (non-supervised tests are not accepted).
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.