Medical clinic receptionist

Northern Health Region, Manitoba; The Pas; On-site; CAD 18,000 - 30,000; Part time

Benefits offered by this job

Free parking available

Bonus

Pension plan

Job summary

The Northern Health Region in Manitoba is seeking a personable front desk assistant to greet visitors, provide information, and support daily clerical tasks in a health care setting.

You will operate a multi-line switchboard, schedule appointments, maintain records, process payments, and coordinate with care teams. A secondary school diploma and basic computer skills are required; experience is an asset.

Qualifications

• Secondary school graduation certificate required.
• Experience is an asset.
• Criminal record check and Child Abuse Registry check required.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Provide directory assistance.
• Relay service to persons with disabilities.

Skills

Greet visitors

Excellent communication

Attention to detail

Team player

Flexibility

Education

Secondary school diploma

Tools

MS Excel

MS Outlook

MS Word

Electronic medical records

Switchboard 1-25 lines

Electronic scheduler

Database software

Electronic mail

Job description

• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

• Work Term: Casual
• Work Language: English
• Hours: 4 to 38.75 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset
• or equivalent experience

Work setting

• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide directory assistance
• Relay service to persons with disabilities

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Database software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word

Security and safety

• Criminal record check
• Child Abuse Registry check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Day

Financial benefits

• As per collective agreement
• Bonus
• Pension plan

Other Benefits

• Free parking available