Medical Administrative Assistant

Central Physiotherapy & Massage Inc.; Camrose; On-site; CAD 30,970 - 44,109; Full time

Benefits offered by this job

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Job summary

A healthcare clinic in Camrose, Alberta is seeking an Administrative Coordinator to support physiotherapy services. The role involves coordinating information flow, managing patient records, and training staff. Candidates should have a secondary school diploma and 1-2 years of experience. Essential skills include attention to detail, effective communication, and the ability to thrive in a fast-paced environment. This is a permanent full-time position with hourly pay of $27.25 and no remote work options.

Qualifications

• 1 to 2 years of experience in related roles.
• Criminal record check required.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Coordinate the flow of information and patient care.
• Train staff in procedures and use of software.
• Prepare reports and manage patient records.

Skills

Attention to detail

Client focus

Efficient interpersonal skills

Excellent oral and written communication

Organized

Flexibility

Initiative

Judgement

Education

Secondary (high) school graduation certificate or equivalent experience

Tools

MS Word

MS Excel

MS Outlook

Information management system

Job description

Duties and Responsibilities:

• Coordinate the flow of information
• Interview patients to obtain case histories
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Train staff in procedures and in use of current software
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Determine and establish office procedures and routines
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services
• Send invoices
• Provide basic information to clients and the public
• Participate in marketing plans and implementation
• Obtain and process information required to provide customer service
• Implement marketing activities
• Greet people and direct them to contacts or service areas
• Conduct surveys
• Calculate billing charges
• Book appointments
• Arrange for billing for services
• Prepare reports
• Answer telephone and relay telephone calls and messages
• Receive and issue payments
• Help physical therapists
• Coordinate patient care
• Compile data to prepare documents.

Computer and technology knowledge:

• MS Word,Excel and Outlook
• Electronic mail
• MS Windows
• Information management system

Area of work experience:

• Charts, tables, graphs and diagrams
• Correspondence
• Financial statements
• Invoices
• Reports and records

Salary:

$27.25 hourly / 30-40 hours per Week

Terms of Employment:

Permanent, Full Time Start Date: As soon as possible

Employment conditions:

Morning, Day, Evening, Shift

Requirements / Skills:

Languages:

English

Education:

Secondary (high) school graduation certificate or equivalent experience

Experience:

1 year to less than 2 years

Security and safety:

Criminal record check

Workplace information:

• Work must be completed at the physical location. There is no option to work remotely.

Work Conditions and Physical Capabilities:

• Fast-paced environment
• Attention to detail
• Work under pressure
• Large caseload

Personal Suitability:

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility, Initiative andJudgement
• Organized, Reliability andTeam player

Health benefits:

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

About the Clinic

We are a busy multidisciplinary healthcare clinic providing physiotherapy and allied rehabilitation services. Our administrative team supports patient care delivery by coordinating clinic operations, communications, and administrative systems to ensure an efficient and professional environment.