Media Operations Specialist – Digital & Sports Campaigns

PENN Interactive; Toronto; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Relaxed environment

Education reimbursements

Job summary

PENN Interactive is seeking a Media Operations Associate to support the execution, delivery, QA, and optimization of media campaigns across digital, social, programmatic, and traditional channels. This role ensures campaigns launch accurately, are monitored effectively, and comply with internal standards and platform requirements.

Collaborating with marketing, creative, analytics, agencies and vendors, you will coordinate campaigns, troubleshoot issues, enter data, and produce performance

Qualifications

• Post-secondary degree or close to completion.
• Experience in customer service.
• Extensive sports knowledge.
• Clear and effective communication skills.
• Must be computer savvy.
• Experience using iPhone and Android devices on the daily basis.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Ensure we are delivering accurate and timely scores, stats, odds and news across all leagues and tournaments on all platforms.
• Recognize and escalation urgent issues as appropriate.
• Provide support for users sending feedback, asking questions, or having difficulty with any of our products.
• Conduct quality assurance for new leagues and features.
• Data entry (e.g. update sports TV listings, MMA results, etc.).
• Monitor alerts and functionality of the applications.
• Other duties as required.

Skills

Customer service

Sports knowledge

Communication

Computer literate

Mobile devices daily

Flexible hours

Education

Post-secondary degree

Tools

iPhone

Android

Job description

PENN Interactive is seeking a Media Operations Associate to support the execution, delivery, QA, and optimization of media campaigns across digital, social, programmatic, and traditional channels. This role ensures campaigns launch accurately, are monitored effectively, and comply with internal standards and platform requirements.

Collaborating with marketing, creative, analytics, agencies and vendors, you will coordinate campaigns, troubleshoot issues, enter data, and produce performance