Media Operations Manager: Campaigns & Compliance

Critical Mass; Toronto; On-site; CAD 70,000 - 85,000; Full time

Job summary

Critical Mass in Toronto is seeking a Manager, Media Operations to oversee the day-to-day media engine, guiding workflows from setup through trafficking, budget tracking, pacing and reconciliation in a highly regulated financial services environment.

The role requires 3–6 years in media operations, hands-on with Google Campaign Manager, Mediaocean and Adobe, and advanced Excel skills. In-office policy applies.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3–6 years in media operations or agency operations.
• Experience with compliant, regulated financial services campaigns.
• Hands-on with Google Campaign Manager, Mediaocean, Adobe.
• Strong Excel skills (pivot tables, lookups) and MS Office.
• Excellent organizational and project management skills.
• Clear, thoughtful communicator across teams.

Responsibilities

• Campaign and workflow management across digital and traditional media campaigns.
• Trafficking and QA with ad ops, media, and marketing science teams.
• Manage media budgets, pacing, revisions, and billing reconciliation.
• Data and reporting: validate spend and produce clear client/internal reports.
• Maintain billing, audit procedures, brand safety, and data privacy compliance.
• Develop and maintain playbooks and training materials.

Skills

Communication

Organization

Attention to detail

Project management

Education

Bachelor’s degree or equivalent

Tools

Google Campaign Manager

Mediaocean

Adobe

Microsoft Excel

Job description

Critical Mass in Toronto is seeking a Manager, Media Operations to oversee the day-to-day media engine, guiding workflows from setup through trafficking, budget tracking, pacing and reconciliation in a highly regulated financial services environment.

The role requires 3–6 years in media operations, hands-on with Google Campaign Manager, Mediaocean and Adobe, and advanced Excel skills. In-office policy applies.