Media Operations Lead: Campaign Flow & Compliance

Adelphi Group; Toronto; On-site; CAD 70,000 - 85,000; Full time

Job summary

Critical Mass is seeking a Manager, Media Operations to keep the day-to-day media engine running. You will bridge media planning, ad tech and campaign execution across teams and partners, ensuring accuracy and timely delivery in a regulated financial services environment.

You will report to senior operations leadership, bring order to complex workflows, and uphold a high standard of compliance and data integrity in a fast-paced setting.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• 3–6 years of experience in media operations, agency operations or media coordination.
• Prior financial services client experience strongly preferred.
• Understanding of compliance within highly regulated environments.

Responsibilities

• Campaign and workflow management: oversee lifecycle of digital and traditional media campaigns; standardize workflows.
• Trafficking and quality assurance: partner on trafficking, tagging, and QA; ensure campaigns are set up and measured correctly.
• Financial and budget operations: manage media budgets, track pacing and actuals, handle billing and reconciliation.
• Data and reporting: maintain clean data and produce clear client/internal reports.
• Compliance and governance: uphold client billing, brand safety and data privacy standards.

Skills

Excel proficiency

Communication

Project management

Multitasking

Education

Bachelor's degree or equivalent

Tools

Google Campaign Manager

The MediaOcean suite

Adobe

Job description

Critical Mass is seeking a Manager, Media Operations to keep the day-to-day media engine running. You will bridge media planning, ad tech and campaign execution across teams and partners, ensuring accuracy and timely delivery in a regulated financial services environment.

You will report to senior operations leadership, bring order to complex workflows, and uphold a high standard of compliance and data integrity in a fast-paced setting.