Marketing Operations Manager

Eataly; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Marketing Operations Manager to lead marketing strategies and initiatives at the store level. This dynamic role involves managing a talented marketing team, collaborating with corporate marketing, and ensuring effective execution of campaigns. The ideal candidate will have a background in marketing, strong communication skills, and a passion for the food and beverage industry, particularly Italian cuisine. Join this innovative firm and play a pivotal role in enhancing customer engagement and driving sales through creative marketing efforts.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off and Parental Leave

401K with match or RRSP

Bonus program

Free daily family meals

Employee discounts

Product and Italian cuisine classes

Referral bonus program

Qualifications

• 2+ years marketing experience with managerial responsibilities.
• Strong communication and relationship-building skills.

Responsibilities

• Support planning and execution of marketing strategy at store level.
• Manage the in-store Marketing team and collaborate on initiatives.

Skills

Marketing Strategy

Communication Skills

Problem-Solving

Project Management

Relationship Building

Education

Bachelor’s Degree in Business or Marketing

Job description

Join to apply for the Marketing Operations Manager role at Eataly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and theme – but all aim to offer our guests:

• Shop high-quality Italian, local, and homemade products
• Learn through classes and our team’s product knowledge
• Eat authentic Italian food at our restaurants, cafés, and to-go counters

Job Description

Job Overview

The Marketing Operations Manager supports the planning and execution of the marketing strategy at the store level, including events, education, community relations, and graphics. Reports to the Director of Store Operations and the Director of Marketing. Manages the in-store Marketing team.

• Partners with Corporate Marketing and Store Director to execute marketing strategies that drive awareness, traffic, and sales
• Collaborates with the corporate Marketing Team on national programs and local initiatives
• Ensures strategies and initiatives are correctly executed at the store level within timelines, budgets, and goals
• Maintains in-store communication standards and brand guidelines
• Produces in-store signage and oversees installations when needed
• Creates store-related social media content as required
• Manages the Marketing team: hiring, scheduling, training, motivating, payroll, and evaluation
• Works with Events, store teams, and Corporate Marketing to plan and execute various events
• Coordinates with Communications Team for promotion and content
• Builds relationships with celebrity chefs, partners, producers, local organizations, and authorities
• Analyzes performance and reports weekly to senior leadership
• Tracks marketing spend within budget
• Performs other duties as assigned

Qualifications

• Bachelor’s Degree in Business or Marketing preferred
• 2+ years marketing experience with managerial responsibilities
• Experience in food and beverage industry preferred
• Knowledge of Italian cuisine and culture preferred
• Strong communication and relationship-building skills
• Excellent problem-solving and business management skills
• Industry contacts and project management skills
• Organizational and time management skills

Job Requirements

• Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays
• Ability to travel up to 10%

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off and Parental Leave
• 401K with match or RRSP
• Bonus program
• Free daily family meals
• Employee discounts at Eataly
• Product and Italian cuisine classes
• Referral bonus program and more

Eataly is committed to a workplace free from harassment and discrimination, complying with the Ontario Human Rights Code. Accommodations are available upon request. We adhere to all applicable laws regarding background and criminal record checks.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Production
• Industry: Restaurants