manager, restaurant

Toscana Italian Grill; Calgary; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Dining discounts

Advancement opportunities

Management support

Family-owned environment

Job summary

Toscana Italian Grill in Calgary, AB seeks an experienced Restaurant Manager to lead day-to-day operations with a hands-on approach. This full-time, permanent role focuses on developing a strong team, delivering excellent guest service, and managing front-of-house activities in a busy Italian restaurant.

Ideal candidates bring strong leadership, excellent communication, and ProServe or willingness to obtain it.

Qualifications

• Previous restaurant management experience is strongly preferred.
• Strong leadership skills with the ability to coach and motivate a team.
• Excellent communication and interpersonal skills.
• ProServe certification or willingness to obtain it.
• Availability to work evenings, weekends, and holidays as required.

Responsibilities

• Oversee daily front-of-house operations and overall restaurant service
• Lead, supervise, and support servers, hosts, bartenders, and support staff
• Maintain a strong presence on the floor during service
• Hire, onboard, train, coach, and develop employees
• Create and manage weekly staff schedules based on forecasted business levels
• Monitor labour costs and adjust staffing according to business needs
• Coordinate closely with kitchen management to maintain strong communication between front and back of house
• Manage reservations, table flow, wait times, and dining room efficiency
• Complete opening and closing management responsibilities
• Review guest feedback and identify opportunities to improve the restaurant

Job description

Job details

Restaurant Manager - Toscana Italian Grill - Calgary, AB - Full-time, Permanent

About the Position Toscana Italian Grill is a family-owned Italian restaurant focused on quality food, genuine hospitality, and creating a welcoming experience for our guests.

We are looking for an experienced Restaurant Manager to join our management team. This is a hands-on leadership position for someone who enjoys working with people, developing a strong team, and being actively involved in day-to-day restaurant operations.

Key Responsibilities

• Oversee daily front-of-house operations and overall restaurant service
• Lead, supervise, and support servers, hosts, bartenders, and support staff
• Maintain a strong presence on the floor during service
• Ensure guests receive friendly, professional, and attentive service
• Handle guest concerns and resolve issues professionally and promptly
• Hire, onboard, train, coach, and develop employees
• Create and manage weekly staff schedules based on forecasted business levels
• Monitor labour costs and adjust staffing according to business needs
• Conduct pre-shift meetings and communicate expectations and daily priorities
• Hold employees accountable to restaurant policies and service standards
• Address performance concerns and complete corrective action when necessary
• Maintain a positive, respectful, and professional work environment
• Coordinate closely with kitchen management to maintain strong communication between front and back of house
• Manage reservations, table flow, wait times, and dining room efficiency
• Complete opening and closing management responsibilities
• Review server cash-outs, deposits, refunds, discounts, comps, and voids
• Monitor food and beverage quality, presentation, and consistency
• Assist with inventory counts, ordering, receiving, and waste control
• Help manage food, beverage, labour, and other operating costs
• Ensure restaurant cleanliness and organization standards are maintained
• Ensure food safety, liquor service, health, and workplace safety requirements are followed
• Identify equipment or maintenance issues and ensure they are addressed
• Assist with restaurant promotions, special events, and initiatives to increase sales
• Review guest feedback and identify opportunities to improve the restaurant
• Communicate operational concerns and opportunities to senior management
• Lead by example and assist the team wherever needed during busy periods

What We’re Looking For

• Previous restaurant management experience is strongly preferred
• Strong leadership skills with the ability to coach and motivate a team
• Excellent communication and interpersonal skills
• Strong understanding of restaurant operations and guest service
• Experience with staff scheduling and labour management
• Comfortable working with POS systems, cash handling, and daily financial controls
• Strong problem-solving and decision-making abilities
• Organized and able to manage multiple priorities in a fast-paced environment
• Ability to remain professional and composed during busy services
• ProServe certification or willingness to obtain it
• Knowledge of Alberta restaurant, liquor, health, and workplace safety requirements is an asset
• Availability to work evenings, weekends, and holidays as required

What We Offer

• Competitive salary based on experience
• Full-time, permanent position
• Consistent management schedule
• Employee dining discounts
• Opportunities for advancement within a growing restaurant group
• Support from an experienced management and ownership team
• A family-owned restaurant environment where managers have an opportunity to contribute ideas and make an impact

The Ideal Candidate

• Location Calgary , AB
• Work location On site
• Salary $ 48,000 to $ 55,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #10223974304
• Calgary, AB