manager, hotel front desk

www.canadainternational.gc.ca - Jobboard; Port Alberni; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned hotel is seeking a Hotel Front Desk Manager to oversee daily operations and supervise staff. Responsibilities include developing policies, handling customer complaints, and managing front desk duties. Applicants must have a secondary school graduation certificate and relevant experience. This permanent, full-time position requires excellent communication skills and the ability to work in a fast-paced environment.

Qualifications

• 7 months to less than 1 year of experience required.
• Must have excellent communication skills.
• Experience in supervisory roles is a plus.

Responsibilities

• Supervise staff of 3-4 people.
• Develop and implement policies and procedures for operations.
• Conduct training sessions for new hires.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Education

Secondary (high) school graduation certificate

Tools

MS Word

MS Excel

MS Office

MS Outlook

MS Windows

Central reservation system (CRS)

Job description

Posted onJune 24, 2025 by Employer details A-1 Alberni Inn

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Job details

manager, hotel front desk

Posted onJune 24, 2025 by Employer details A-1 Alberni Inn

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Job details

Education: Secondary (high) school graduation certificate. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Supervision: 3-4 people. Computer and technology knowledge: MS Word. Central reservation system (CRS). MS Excel. MS Office. MS Outlook. MS Windows. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Experience: 7 months to less than 1 year.

• Location Port Alberni , BC V9Y 3S2
• Workplace information On site
• Salary $ 28.00 to $ 37.00 HOUR hourly (To be negotiated) / 40 hours per week
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source Job Bank #3338502

• Port Alberni, BC

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS Windows

Additional information

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2025-07-22

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The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.

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