Manager, Facilities

Ainsworth; Calgary; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading company in facilities management is seeking a Facility Manager to oversee operations, budget management, and client relationships. The role involves ensuring compliance, managing service delivery, and enhancing facility-related programs across multiple sites. Ideal candidates will have strong communication and organizational skills, along with relevant industry experience.

Qualifications

• 5 years industry experience in Building Automation or Mechanical & Electrical.
• Experience managing multiple property sites.

Responsibilities

• Oversee operations and maintenance activities for managed facilities.
• Develop and manage budgets for the portfolio and projects.
• Ensure compliance with health and safety standards.

Skills

Communication

Organizational

Management

Education

Certification in related trade

Tools

MS Excel

MS Word

MS Office

Job description

Position at Ainsworth If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation,with competitive pay and great employee programs, join the Ainsworth, a subsidiary of GDI, Team. Position Summary : The Facility Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio. KEY DUTIES & RESPONSIBILITIES

• Oversee operations and maintenance activities, ensuring compliance with contract obligations and achieving facility uptime objectives. Ensure safe, reliable operations across managed facilities.
• Develop and implement annual facility management plans, collaborating with stakeholders to enhance facility-related programs.
• Supervise maintenance and repair activities, ensuring timely, safe, and high-quality work by internal technicians and service providers. Maintain accurate documentation in service maintenance databases.
• Evaluate and recommend maintenance, repairs, and replacements of capital assets for inclusion in the capital budget.
• Continuously seek efficiencies by recommending and implementing best practices, sustainable initiatives, and collaborating with internal teams.
• Resolve issues, maintain open communication with clients through regular reports, and ensure satisfaction by meeting obligations and providing solutions.
• Monitor service delivery performance against established metrics and key performance indicators, identify gaps, and execute corrective action plans.
• Oversee service requests to ensure they are within scope, escalating to senior management when necessary.
• Ensure compliance with all legislative, corporate, and industry-related requirements, including environmental, health and safety, and building standards.
• Develop and execute emergency preparedness, risk management, disaster recovery, and business continuity plans. Collaborate on incident management requirements.
• Act as the primary contact for health and safety compliance, administer vendor safety accreditation and training, and organize health and safety meetings with vendors.
• Develop and maintain effective client relationships, ensuring ongoing satisfaction. Serve as the escalation point for facilities-related issues.
• Develop and manage budgets for the portfolio and projects, collaborating with finance teams to monitor expenses and ensure profitability. Review and approve expenditures.
• Develop and execute project plans, manage costs and budgets, and oversee project delivery. Liaise with stakeholders to minimize disruptions and ensure data accuracy in databases.
• Collaborate with procurement teams to source and qualify vendors, procure goods and services, and maintain adequate inventory of tools and supplies.
• Lead employee engagement, development, and performance management, including hiring, retention, and compensation recommendations.

QUALIFICATIONS :

• 5 years industry experience in Building Automation or Mechanical & Electrical, and or Facilities Management
• Experience managing multiple property sites
• Certification or licence in related trade / industry
• Demonstrate communication skills written and verbal
• Strong computer skills, including MS excel, Word and Office
• Strong organizational and management skills
• Travel to remote site as required with overnight stays