Manager, courier service

Kibbi; Surrey; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Free parking

Training paid by employer

On-site amenities

Paid time off

Job summary

Kibbi in Surrey, BC seeks an experienced Operations Manager for their courier processing facility. You will oversee daily courier operations, plan budgets, and supervise staff ensuring timely delivery and high service levels.

Responsibilities include hiring/training, route authorization, vehicle and equipment oversight, data reporting, and providing insights to senior management, while maintaining safety and compliance with company standards.

Qualifications

• Work experience and leadership in operations roles.
• Experience planning budgets and managing daily operations.
• Strong communication and organisational skills.

Responsibilities

• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Authorize delivery routes
• Hire, train, direct and motivate staff
• Oversee the receiving, sorting, routing and delivery of mail
• Oversee the selection, operation and maintenance of vehicles and equipment
• Oversee the preparation of reports
• Advise senior management
• Address customers' complaints or concerns
• Oversee the analysis of data and information

Skills

Leadership

Budget management

Operations planning

Education

Bachelor's degree

Tools

MS Excel

MS Word

Job description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Bachelor's degree
• Experience: 2 years to less than 3 years
• or equivalent experience

WORK SETTING

• Courier processing facility
• Courier and parcel express service

BUDGETARY RESPONSIBILITY

• $500,001 - $1,500,000

TASKS

• Evaluate daily operations
• Plan and control budget and expenditures
• Plan and organize daily operations
• Authorize delivery routes
• Hire, train, direct and motivate staff
• Oversee the receiving, sorting, routing and delivery of mail
• Oversee the selection, operation and maintenance of vehicles and equipment
• Oversee the preparation of reports
• Advise senior management
• Address customers' complaints or concerns
• Oversee the analysis of data and information

SUPERVISION

• 5-10 people
• Staff in various areas of responsibility

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Excel
• MS Word

AREA OF WORK EXPERIENCE

• Operations

AREA OF SPECIALIZATION

• Operations management

SECURITY AND SAFETY

• Basic security clearance
• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)

TRANSPORTATION/TRAVEL INFORMATION

• Valid driver's licence
• Own transportation
• Willing to travel
• Travel expenses paid by employer

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large caseload

PERSONAL SUITABILITY

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player

SCREENING QUESTIONS

• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for theposition (English or French)?

OTHER

• Use of artificial intelligence

EMPLOYMENT TERMS OPTIONS

• Day
• Weekend
• Overtime available

OTHER BENEFITS

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Paid time off (volunteering or personal days)

SUPPORT FOR NEWCOMERS AND REFUGEES

• Assists with immediate settlement needs of newcomers and/or refugees (forexample: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or anatural disaster (for example: Ukraine, Afghanistan, etc.)

SUPPORT FOR YOUTHS

• Offers on-the-job training tailored to youth

SUPPORT FOR INDIGENOUS PEOPLE

• Offers mentorship, coaching and/or networking opportunities for Indigenousworkers