Manager Central Billing Unit

Sedgwick Claims Management Services Ltd; Mississauga; On-site; CAD 81,000 - 130,000; Full time

Job summary

Sedgwick is seeking a Manager for the Central Billing Unit in Canada to oversee invoicing, ensuring accuracy and compliance with client contracts. You will supervise billing staff, manage billing rates, and maintain fee schedules to support reliable, timely invoicing across clients.

The role emphasizes leadership, cross-functional collaboration, and adherence to invoicing standards, with a compensation range that reflects seniority and responsibilities.

Qualifications

• Bachelor's degree preferred.
• Eight years of related experience with at least four years in billing and one year of supervisory experience.

Responsibilities

• Ensure invoice quality and compliance with client contracts.
• Maintain records of billing rates and fee schedules.
• Oversee workflow of the Central Billing Unit and resolve invoicing issues.
• Support process improvement and data accuracy in billing.

Skills

Oral and written communication

Microsoft Office

Billing systems

Team leadership

Prioritization

Education

Bachelor's degree

Tools

Billing software

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Manager Central Billing UnitMgr Central Billing UnitPRIMARY PURPOSE: To ensure the quality of invoices, to adhere to any contracts/agreements in place with clients and to maintain workingrelationships among current and future clients.ESSENTIAL FUNCTIONS and RESPONSIBILITIESAssists management, adjusters, support staff and billing specialists with invoicing inquiries/requirements.Maintains record of adjuster billing rates for invoicing purposes, as well as in billing system.Maintains record of fee schedules/billing agreements that Sedgwick has in place with clients.Controls and generates invoicing to ensure that it adheres to fee schedules/billing agreements in place with clients as well as invoicing standards.Oversees workflow within Central Billing Unit.Resolves invoicing issues with management, adjusters, and support staff.ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Supports the organization's quality program(s).SUPERVISORY DUTIESAdministers company personnel policies in all areas and follows company staffing standards and training recommendations.Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.Provides support, guidance, leadership and motivation to promote maximum performance.QUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred.ExperienceEight (8) years of related experience or equivalent combination of education and experience required to include four (4) years of billing experience and one (1) year of supervisory experience.Skills & KnowledgeExcellent oral and written communication, including presentation skillsPC literate, including Microsoft Office productsStrong organizational skillsExcellent interpersonal skillsAbility to manage multiple projects and set prioritiesAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesJob type:We are currently hiring for this positionCompensation Information:Salary Range : $ 81,416.00(min) $105,841.00(midpoint) $130,266.00 (max) CAD annuallyCompensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.