Administrative Assistant

Sedgwick Claims Management Services Ltd; New Brunswick; On-site; CAD 32,000 - 48,000; Full time

Job summary

Sedgwick Claims Management Services Ltd is seeking an Administrative Assistant to provide essential office support, including preparing correspondence, reports, and filing. You will handle calls, scheduling, travel arrangements, and records management in a fast-paced environment.

The role requires a high school diploma and at least one year of general office experience; insurance-related experience is preferred. Strong communication and proficiency with Microsoft Office are essential for success.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year of general office administrative experience; insurance experience preferred.
• Excellent verbal and written communication; strong PC skills with Outlook, Excel and Word.

Responsibilities

• Produces correspondence, reports, and other documentation.
• Files documents, maintains and tracks suspense file, photocopies, etc.
• Provides back-up telephone support (as needed)
• Processes invoices and billings; maintains records.
• Maintains unit attendance records, library and/or manuals.
• Records meeting minutes
• Make travel arrangements
• Maintains adequate supply inventory; orders supplies as needed
• Dictation: transcribe reports and other correspondence

Skills

Oral and written communication

Presentation skills

Microsoft Office (Outlook, Excel, Word

Time management

Organizational skills

Interpersonal skills

Independent & collaborative work

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Administrative Assistant

PRIMARY PURPOSE: To provide administrative support including preparing correspondence and reports, filing, and other general office support activities.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Produces correspondence, reports, and other documentation
• Files documents, maintains and tracks suspense file, photocopies, etc.
• Provides back-up telephone support (as needed)
• Processes invoices and billings; maintains records.
• Maintains unit attendance records, library and/or manuals.
• Records meeting minutes
• Make travel arrangements
• Maintains adequate supply inventory; orders supplies as needed
• Dictation: ability to transcribe reports, and other correspondence

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned
• Supports the organization's quality program(s)

QUALIFICATIONS

Education & Licensing High school diploma or equivalent required

Experience

One (1) year of experience in general office administrative duties or equivalent combination of education and experience required. Experience with an insurance company, broker or consultant preferred.

Skills & Knowledge

Excellent oral and written communication, including presentation skills. PC literate, including Microsoft Office applications (particularly Outlook), Excel and Word.

• Analytical and interpretive skills
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Good interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com