Adjuster Sr.

Sedgwick; Richmond Hill; On-site; CAD 55,000 - 90,000; Full time

Job summary

Sedgwick is hiring an Adjuster Sr. to investigate property and casualty claims with minimal supervision. You will inspect claims, determine coverage, prepare repair estimates, and negotiate settlements for residential and commercial losses.

The role requires 5–10 years of experience, a bachelor's degree (preferred), and an adjuster license. Travel may be required as part of servicing clients and growing the branch.

Qualifications

• Bachelor's degree preferred; CIP/FCIP designation encouraged.
• 5–10 years of related experience in property/casualty claims.
• Ability to obtain an adjuster license as required.
• Strong communication and customer service skills.

Responsibilities

• Investigates and assesses claims to determine coverage.
• Prepares estimates for cost of repair or replacement.
• Negotiates and settles both first- and third-party claims and maintains client relationships.

Skills

Claims handling

Communication skills

PC literacy

Customer service

Interpersonal skills

Attention to detail

Time management

Team player

Education

Bachelor's degree (preferred)

CIP/FCIP designation (in progress)

Tools

Adjuster license

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Adjuster Sr.

Job Description

PRIMARY PURPOSE : To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.
• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Completed or working towards CIP / FCIP designation. Ability to get appropriate adjuster license is required.

Experience

Five (5) - ten (10) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Job type:

We are currently hiring for this position

Compensation Information:

Salary Range : $55,000 - $90,000 CAD annually

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.